OKX

1 week ago

Specialist, Customer Due Diligence (KYB) Operations

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Review incoming KYB/KYC onboarding cases and conduct comprehensive assessments aligned with the company’s KYB policy and customer risk approach. Verify AML documentation using validation tools and reputable sources, request and follow up on CDD/EDD materials with SLA-compliant communication, and investigate potential sanctions/PEP/adverse media matches to determine appropriate actions. Provide updates to management, maintain a high service level, and support ongoing improvements and projects within the CDD function.

Location: Kuala Lumpur

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Complete comprehensive reviews of incoming customer onboarding cases and ensure KYB principles align with company policy and customer risk assessment.
•Review KYB documents using validation tools and reputable sources to verify AML documentation.
•Request and obtain appropriate CDD/EDD documentation to complete the AML onboarding process per policies and procedures.
•Follow up on pending CDD/EDD requests and issue communication in line with relevant SLAs.
•Investigate scanning-generated matches against sanctions, PEPs, and adverse media news, and take appropriate action; provide management updates on AML/CDD issues.

Pay and Benefits

Perks:Meal AllowanceCommuter BenefitsInsurance Coverage

Key Requirements

•Completion of tertiary higher education such as a degree and onwards.
•2+ years of experience in AML and CDD/EDD review or in a KYC work domain.
•Ability to work as a team player within the function to deliver a quality service.
•Excellent written and verbal communication skills with strong attention to detail.
•Excellent command of spoken and written English is required.

Experience:2+ years

Education:Bachelor's

Skills:TeamworkCommunicationAttention to detail

Languages:English

Tech Stack:AMLKYCKYBCDDEDD

Company Brief

OKX

Global cryptocurrency exchange and Web3 technology provider offering spot and derivatives trading, custody, wallet services, and blockchain infrastructure to retail and institutional users worldwide.

Industry: Trading Platforms

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Victoria, Seychelles

Founded: 2017

Website LinkedIn

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OKX