GTM Enablement Manager (d/f/m)

Leapsome
Berlin
Workplace: HybridFull timeEUR 50,000 - 100,000 annuallyFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Communication","Coaching","Ownership","Facilitation","Agility","Stakeholder management","Entrepreneurial mindset"]

Own GTM Enablement for customer success and account management teams, improving renewals and expansion through AI-assisted knowledge management, learning paths, workshops, and onboarding. Coach CS team members on real client calls, align learning priorities across Sales, Product, Marketing, and Ops, and translate call and product insights into training content. Help scale enablement operations and update career development guidelines across CS levels.

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Leapsome
Leapsome
1 month ago

GTM Enablement Manager (d/f/m)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own GTM Enablement for customer success and account management teams, improving renewals and expansion through AI-assisted knowledge management, learning paths, workshops, and onboarding. Coach CS team members on real client calls, align learning priorities across Sales, Product, Marketing, and Ops, and translate call and product insights into training content. Help scale enablement operations and update career development guidelines across CS levels.
Location: Berlin
Workplace: Hybrid
Employment Type: Full time · 12 months
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Develop and run enablement initiatives that improve CS Growth and CS Care teams’ renewals and expansion performance.
  • •Build scalable enablement structures and AI-assisted workflows, including knowledge management, meeting formats, and GTM org alignment.
  • •Own onboarding for new CS hires and reduce ramp time with structured, AI-supported learning paths.
  • •Coach team members on real client calls, from call prep through feedback afterwards.
  • •Manage cross-functional stakeholders across Sales, Product, Marketing, and Ops to align on learning priorities; support Sales enablement when it moves the needle.

Pay and Benefits

Salary: EUR 50,000 - 100,000 annually
Equity and Bonus:Equity
Perks:Learning BudgetGym MembershipHealth InsurancePaid SabbaticalPaid Leave

Key Requirements

  • •5+ years in enablement, L&D, CS, Sales, or a mix, with experience helping commercial teams improve how they work.
  • •Experience working as a hands-on generalist—facilitating workshops, coaching, and learning the product deeply enough to support client calls.
  • •Ability to design learning experiences for the people using them and communicate clearly at every level.
  • •Strong end-to-end ownership of initiatives, from scoping and executing to maintaining them.
  • •Daily comfort working with AI tools and redesigning workflows around them; comfort with ops and data is part of that.
Experience:5+ yearsSaaSHR techCustomer success
Skills:CommunicationCoachingOwnershipFacilitationAgilityStakeholder managementEntrepreneurial mindset
Languages:EnglishGerman
Tech Stack:AISaaSGood HabitzUrban Sports Club

Company Brief

Leapsome
Provides an AI-powered people enablement platform combining HRIS, performance management, engagement surveys, OKRs, learning, and feedback to help organisations develop employees, improve manager adoption, and streamline people operations.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Funding: Series A
Headquarters: Berlin, Germany
Founded: 2016
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor