Transfer Agency Processor (Bangalore, KA, IN, 560103)

HSBC
Bengaluru
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 2-3 yearsEducation: bachelorsSkills: ["Attention to detail","Time management","Communication","Problem escalation","Working independently"]

Process transfer agency activities with a strong focus on AML/KYC compliance, ensuring customer requests are handled accurately within agreed timeframes. Review KYC documentation for new and existing investors, maintain accurate KYC status in the AML database, and archive/scan files for quick retrieval. Communicate clearly with investors, prioritize work, and promptly identify and escalate critical issues. Work across shifts to support UK/Europe/Asia markets.

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FursaFursa
HSBC
HSBC
6 hours ago

Transfer Agency Processor (Bangalore, KA, IN, 560103)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Process transfer agency activities with a strong focus on AML/KYC compliance, ensuring customer requests are handled accurately within agreed timeframes. Review KYC documentation for new and existing investors, maintain accurate KYC status in the AML database, and archive/scan files for quick retrieval. Communicate clearly with investors, prioritize work, and promptly identify and escalate critical issues. Work across shifts to support UK/Europe/Asia markets.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Deliver consistent customer support for Transfer Agency activities, handling requests accurately within agreed timeframes.
  • •Prioritize tasks and manage time effectively to meet deadlines while maintaining high quality and accuracy.
  • •Review KYC documentation for new and existing investors and maintain 100% accurate KYC status records in the AML database.
  • •Archive and scan documentation appropriately to ensure files are stored correctly and retrievable quickly.
  • •Identify and promptly escalate potentially critical issues and communicate clearly with investors and relevant teams.

Key Requirements

  • •Graduate/post-graduate diploma or degree in Accounting, Finance and Banking.
  • •2–3 years of prior experience in Transfer Agency AML/KYC processes or relevant AML/KYC experience for the same duration.
  • •Strong understanding of AML/KYC requirements for Transfer Agency activities, including working with Mutual Fund investors.
  • •Working knowledge of regulations such as GDPR, FATCA and CRS, plus CSSF.
  • •Ability to maintain 100% accurate KYC status records in the AML database and review KYC documentation promptly.
Experience:2-3 yearsBankingAML/KYCTransfer agencyMutual funds
Education:Bachelor's in Accounting, Finance and Banking
Skills:Attention to detailTime managementCommunicationProblem escalationWorking independently
Certifications:CISI

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn