Citizens Teller

Citizens Bank
Pennsylvania
Workplace: OnsiteFull timeUSD 21+ hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Customer-centric","Listening","Communication","Problem-solving","Collaboration","Multitasking","Attention to detail"]

Greet customers in the branch lobby and help them complete simple transactions using digital tools like mobile apps and ATMs. Provide personalized, customer-focused advice to support financial goals, answer questions, and route complex needs to branch bankers. Follow cash-handling procedures and state/local regulations while delivering an exceptional service experience. Work branch hours, including evenings and weekends, and complete a video interview assessment after applying.

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Citizens Bank
Citizens Bank
4 days ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live
Reposted: first listed 2 weeks ago

Job Summary

Greet customers in the branch lobby and help them complete simple transactions using digital tools like mobile apps and ATMs. Provide personalized, customer-focused advice to support financial goals, answer questions, and route complex needs to branch bankers. Follow cash-handling procedures and state/local regulations while delivering an exceptional service experience. Work branch hours, including evenings and weekends, and complete a video interview assessment after applying.
Location: Pennsylvania
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and assist with customer needs.
  • •Use technology (mobile app and ATMs) to complete simple transactions.
  • •Provide personalized advice and solutions to help customers achieve financial goals.
  • •Answer customer questions and concerns, and connect customers to bankers for next steps.
  • •Follow financial policies and procedures, including proper cash handling and required laws and regulations.

Pay and Benefits

Salary: USD 21 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

  • •High school degree or GED.
  • •Minimum 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum 1 year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills.
  • •Comfortable using digital technology to support business goals; work branch hours including weekends and evenings.
Experience:BankingFinancial services
Education:High School
Skills:Customer-centricListeningCommunicationProblem-solvingCollaborationMultitaskingAttention to detail

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website