Senior Business Development Manager (MEA/India)

Freshworks
Bengaluru
Workplace: OnsiteFull timeFunction: Business Development & PartnershipsExperience: 4+ yearsSkills: ["Communication","Influencing","Problem-solving","Stakeholder engagement","Self-motivation"]

Drive outbound business development for Freshworks’ outbound sales team by prospecting target accounts and personas through cold calls, email, LinkedIn, and other channels. Research and map accounts to find decision-makers, qualify inbound leads, and run structured outreach sequences to generate qualified meetings. Maintain accurate CRM pipeline and prospect activity data, track performance, and improve messaging, targeting, and conversion rates while partnering with Account Executives to progress opportunities.

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Freshworks
Freshworks
1 day ago

Senior Business Development Manager (MEA/India)

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Last checked: 2 hours agoStatus: Live

Job Summary

Drive outbound business development for Freshworks’ outbound sales team by prospecting target accounts and personas through cold calls, email, LinkedIn, and other channels. Research and map accounts to find decision-makers, qualify inbound leads, and run structured outreach sequences to generate qualified meetings. Maintain accurate CRM pipeline and prospect activity data, track performance, and improve messaging, targeting, and conversion rates while partnering with Account Executives to progress opportunities.
Location: Bengaluru
Workplace: Onsite
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Manager level

Key Responsibilities

  • •Drive outbound prospecting across target accounts and personas using cold calls, emails, LinkedIn, and other channels.
  • •Research accounts to identify relevant decision-makers and influencers, and personalize outreach using account research and use cases.
  • •Qualify inbound leads based on business need, fit, and buying intent, and execute structured email/calling sequences to generate meetings.
  • •Build and maintain a healthy pipeline of qualified prospects and keep accurate prospect, activity, and pipeline information in the CRM.
  • •Track outreach performance and continuously improve messaging, targeting, and conversion rates while staying updated on target markets, industries, competitors, and customer pain points.

Key Requirements

  • •4+ years of B2B sales, business development, outbound sales, or SaaS experience.
  • •Demonstrated outbound prospecting and pipeline generation experience.
  • •Strong cold calling, email outreach, and social selling skills.
  • •Experience prospecting into mid-market and/or enterprise accounts.
  • •Experience working with Account Executives to create and progress qualified opportunities.
Experience:4+ yearsB2BSaaS
Skills:CommunicationInfluencingProblem-solvingStakeholder engagementSelf-motivation
Languages:English
Tech Stack:LinkedIn Sales NavigatorApolloLushaZoomInfo6senseOutreachSalesloftHubSpot

Company Brief

Freshworks
Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Mateo, United States
Founded: 2010
Glassdoor
Glassdoor: 3.5
WebsiteLinkedInGlassdoor