2 days ago

Strategic Account Manager, FMCG (Singapore, eCommerce)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Own category growth for FMCG merchants by leading daily management of category account managers and partnering with a category leader on business development and growth strategy. Collaborate with content creators and influencers to drive GMV uplift, and use category data analysis and gap analysis to develop solutions. Lead special projects to improve seller and buyer experiences while leveraging eCommerce account management and customer service expertise.

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Oversee daily management of category account managers and operations.
•Assist category leader to define and execute business development opportunities and category growth strategy.
•Work with content creators/influencers to increase GMV uplift.
•Identify and conduct category data analysis, gap analysis, and solutioning.
•Drive category special projects and improve sellers/buyers’ experience.

Key Requirements

•Bachelor’s degree or equivalent practical experience.
•3+ years of experience in e-commerce as an Account Manager.
•Relevant experience in business development, account management, content creation, or social media marketing.
•Strong interpersonal skills with excellent communication and customer service in a client-facing role.
•Deep understanding of the Health/Food market, trends, and creators ecosystem in Singapore.

Experience:3+ yearsE-commerceFMCG

Education:Bachelor's

Skills:Interpersonal skillsCommunicationCustomer service orientationAnalytical thinkingProblem-solving

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Strategic Account Manager, FMCG (Singapore, eCommerce)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Oversee daily management of category account managers and operations.
•Assist category leader to define and execute business development opportunities and category growth strategy.
•Work with content creators/influencers to increase GMV uplift.
•Identify and conduct category data analysis, gap analysis, and solutioning.
•Drive category special projects and improve sellers/buyers’ experience.

Key Requirements

•Bachelor’s degree or equivalent practical experience.
•3+ years of experience in e-commerce as an Account Manager.
•Relevant experience in business development, account management, content creation, or social media marketing.
•Strong interpersonal skills with excellent communication and customer service in a client-facing role.
•Deep understanding of the Health/Food market, trends, and creators ecosystem in Singapore.

Experience:3+ yearsE-commerceFMCG

Education:Bachelor's

Skills:Interpersonal skillsCommunicationCustomer service orientationAnalytical thinkingProblem-solving

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn