Store Manager, Genting Premium (GENTING HIGHLANDS, 06, MY, 69000)

Crocs Inc.
Malaysia
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 5+ yearsSkills: ["Leadership","Communication","Analytical thinking","Coordination","Team development"]

Lead daily operations for the Crocs store team to deliver an exceptional consumer experience. Drive sales and customer service performance, manage store visuals and product flow, and apply reporting and analytical thinking to uncover opportunities. Develop talent through coaching and an inclusive environment, while coordinating daily activities, POS system usage, replenishment, and seasonal pricing/markdown. Ensure asset protection, inventory control, and compliance, and support teams across departments as needed.

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FursaFursa
Crocs Inc.
Crocs Inc.
1 day ago

Store Manager, Genting Premium (GENTING HIGHLANDS, 06, MY, 69000)

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead daily operations for the Crocs store team to deliver an exceptional consumer experience. Drive sales and customer service performance, manage store visuals and product flow, and apply reporting and analytical thinking to uncover opportunities. Develop talent through coaching and an inclusive environment, while coordinating daily activities, POS system usage, replenishment, and seasonal pricing/markdown. Ensure asset protection, inventory control, and compliance, and support teams across departments as needed.
Location: Malaysia
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding service to consumers using Crocs’ C.H.A.R.M service model.
  • •Lead the store team to surpass performance metrics including sales and consumer service.
  • •Manage store visual presentation, product flow, replenishment, and operational standards.
  • •Coordinate, delegate, prioritize, and meet store deadlines with effective follow-up on daily activities.
  • •Support retail operations including POS system management and use, stock replenishment, seasonal pricing/markdown, loyalty program promotion, and cleanliness/recovery standards.

Key Requirements

  • •At least STPM / A Level / Diploma / Advanced Diploma (or above) preferred.
  • •Minimum 5 years of total retail experience, preferably with previous Store Manager experience.
  • •Demonstrated leadership abilities with a passion for challenging, empowering, and driving team results.
  • •Professional working proficiency in English; other languages are an advantage.
  • •Intermediate computer proficiency in Microsoft Word, PowerPoint, Excel, email, and ability to operate a retail Point of Sale (POS) system.
Experience:5+ yearsRetail
Skills:LeadershipCommunicationAnalytical thinkingCoordinationTeam development
Languages:English
Tech Stack:Microsoft WordMicrosoft PowerPointMicrosoft ExcelEmailPoint of Sale (POS) system

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn