Alternant Assistant District F/M (24 mois)

Philips
France
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: certificationSkills: ["Communication","Organization","Teamwork","Attention to detail","Customer focus"]

Apprentice role in Philips Healthcare Customer Care Center focusing on administrative compliance, client coordination, KPI oversight, and operational support. You will work with RTs, SDMs and client coordinators to optimize interventions, capture verbatims, and assist in KPI analysis while developing strong proficiency in SAP, MS Office, and Salesforce within a healthcare services context.

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Philips
Philips
3 months ago

Alternant Assistant District F/M (24 mois)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Apprentice role in Philips Healthcare Customer Care Center focusing on administrative compliance, client coordination, KPI oversight, and operational support. You will work with RTs, SDMs and client coordinators to optimize interventions, capture verbatims, and assist in KPI analysis while developing strong proficiency in SAP, MS Office, and Salesforce within a healthcare services context.
Location: France
Workplace: Onsite
Employment Type: Full time · 24 months
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Handle administrative and compliance tasks including SOX/PCC approvals and generation of generator records
  • •Coordinate with clients and internal teams to optimize interventions and improve client satisfaction
  • •Prepare and present KPI data, contribute to DMB Operation Excellence, and analyze root causes
  • •Back-up scheduling for resources and coordination of technical leads for on-site repairs
  • •Edit client verbatims (Net Promoter Score) and manage client/technician on-call duties

Key Requirements

  • •Excellent verbal and written communication in French and English; able to interact with cross-functional teams
  • •Highly organized, rigorous, and time-conscious with strong attention to procedures
  • •Autonomous with the ability to work in a team and manage multiple tasks
  • •Proficient with Word, Excel, PowerPoint, SAP, and Salesforce; basic MS Office skills
  • •Knowledge of compliant administrative processes (SOX/PCC) and client service operations
Experience:Healthcare
Education:Certification / Diploma
Skills:CommunicationOrganizationTeamworkAttention to detailCustomer focus
Languages:FrenchEnglish
Tech Stack:SAPWordExcelPowerPointSalesforce

Company Brief

Philips
Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 1891
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn