Global Account Manager (Central, Hong Kong Island, HK)

Manage the liquidity and cash management needs of a portfolio of institutional and corporate clients, building strong relationships with treasury and finance decision-makers. Drive retention of annual revenue, identify opportunities for client service excellence, and resolve cash-management service issues as final escalation point. Coordinate global service delivery, lead projects supporting existing business retention, review client activity using performance metrics, and provide recommendations to senior management on engagement and attrition.