Stage Experience and Services Lead - Full Time (Brandon, MB, CA, R7A 5C5)

Sephora
Canada
Workplace: OnsiteFull timeCAD 20.8 - 24.45 hourlyFunction: Administration & Executive AssistanceExperience: 1-3 yearsSkills: ["Client service","Coaching","Training","Time management","Problem-solving"]

Oversee on-stage “Worlds” and ensure Sephora services, classes, and events run to standard within a specific store location. Lead and coach Services Coordinators to execute the selling model and deliver exceptional client service that drives store objectives. Support training and certification, partner on product/category training, and demonstrate artistry through custom makeovers and skincare services while acting as Director in Charge (DIC) as needed.

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Sephora
Sephora
9 hours ago

Stage Experience and Services Lead - Full Time (Brandon, MB, CA, R7A 5C5)

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Last checked: 9 hours agoStatus: Live

Job Summary

Oversee on-stage “Worlds” and ensure Sephora services, classes, and events run to standard within a specific store location. Lead and coach Services Coordinators to execute the selling model and deliver exceptional client service that drives store objectives. Support training and certification, partner on product/category training, and demonstrate artistry through custom makeovers and skincare services while acting as Director in Charge (DIC) as needed.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Provide oversight of on-stage Worlds and the execution of services, classes, and events within the store.
  • •Ensure Services Coordinators perform Sephora services to standard and execute the selling model to achieve store objectives.
  • •Train and develop Services Coordinators, including executing cast training sessions and partnering on product/category/brand training.
  • •Participate in selecting, training, and certifying SUBC Facilitators and coaches and help ensure they meet expectations.
  • •Demonstrate artistry by conducting custom and mini makeovers and skincare services; act as Director in Charge (DIC) as needed.

Pay and Benefits

Salary: CAD 20.8 - 24.45 hourly

Key Requirements

  • •1–3 years of experience in a similar role at a similar volume store (or equivalent internal experience).
  • •Demonstrated strong client service skills.
  • •Effective time management and problem-solving skills.
  • •Proven ability to manage multiple tasks and shifting priorities.
  • •Flexible availability for peak retail hours (nights, weekends, and holidays).
Experience:1-3 years
Skills:Client serviceCoachingTrainingTime managementProblem-solving

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn