Guest Care Representative-Riyadh-(207262)

Nahdi Medical COmpany
Riyadh
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: high_schoolSkills: ["Communication","Customer service","Multitasking"]

Provide high-quality reception and administrative support at a Riyadh polyclinic. Serve as first point of contact for patients, visitors and staff, manage appointments and inquiries, and ensure smooth front-desk operations while upholding the clinic’s image and branding.

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Nahdi Medical COmpany
Nahdi Medical COmpany
1 month ago

Guest Care Representative-Riyadh-(207262)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Provide high-quality reception and administrative support at a Riyadh polyclinic. Serve as first point of contact for patients, visitors and staff, manage appointments and inquiries, and ensure smooth front-desk operations while upholding the clinic’s image and branding.
Location: Riyadh
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Welcomes and greets all patients and visitors, in person or over the phone and answer their enquiries efficiently and courteously to ensure patients satisfaction.
  • •Ensure that the reception area is always manned at all times even at breaks to avoid any health, safety and security issues as well as availability for patients’ enquiries at all times.
  • •Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
  • •Book in, amend and cancel patient appointment in line with the polyclinic’s appointments procedures ensuing optimum efficiency of the appointment system.
  • •Ensure that patients without appointments but who need 'urgent consultations’ are booked into appropriate slots and referred to the appropriate physician where necessary.

Key Requirements

  • •Education: High School Diploma; Preferably University Graduate
  • •Experience: 3 years in a similar position
  • •Computer Skills: MS Office
  • •Languages: English and Arabic (fluent spoken and written)
Experience:3+ yearsHealthcareCustomer service
Education:High School
Skills:CommunicationCustomer serviceMultitasking
Languages:EnglishArabic
Tech Stack:MS Office

Company Brief

Nahdi Medical COmpany
Nahdi Medical Company operates a large pharmacy retail chain across Saudi Arabia and the region, providing pharmaceuticals, health and wellness products, e‑commerce services, and primary care clinics through an omnichannel platform.
Industry: Pharmacy & Retail Pharmacy
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Jeddah, Saudi Arabia
Founded: 1986
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