Citizens Teller - Part Time

Citizens Bank
United States
Workplace: OnsitePart timeUSD 20.67 - 25.48 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Listening","Communication","Problem-solving","Customer-centric service","Multitasking"]

Greet customers in branch lobbies and help them complete simple transactions using digital tools like mobile apps and ATMs. Provide personalized guidance, answer questions, and connect customers to Bankers for next steps while following all cash-handling procedures and state/local regulatory requirements. Deliver exceptional, customer-centric service, support long-term relationships, and be available for branch hours that include weekends and evenings.

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Citizens Bank
Citizens Bank
2 days ago

Citizens Teller - Part Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Greet customers in branch lobbies and help them complete simple transactions using digital tools like mobile apps and ATMs. Provide personalized guidance, answer questions, and connect customers to Bankers for next steps while following all cash-handling procedures and state/local regulatory requirements. Deliver exceptional, customer-centric service, support long-term relationships, and be available for branch hours that include weekends and evenings.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Greet customers and provide exceptional service in the branch lobby.
  • •Demonstrate how to use mobile apps and ATMs to complete simple transactions.
  • •Provide personalized advice and connect customers to Bankers for next steps.
  • •Follow financial policies, procedures, and cash-handling requirements while complying with applicable laws and regulations.
  • •Educate customers on Citizens products and benefits and respond to questions or concerns.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceMedicalDentalVision401kTuition AssistanceRetirement BenefitsParental LeavePaid LeaveWellness StipendDiscounts

Key Requirements

  • •High school degree or GED.
  • •6 months experience processing transactions (cash and/or digital payments).
  • •1 year demonstrated customer experience recommending and referring products/services.
  • •Strong listening and communication skills to identify needs and build long-term customer relationships.
  • •Comfort using digital technology to support business goals and complete transactions within branch hours (including weekends and evenings).
Education:High School
Skills:ListeningCommunicationProblem-solvingCustomer-centric serviceMultitasking
Languages:English
Tech Stack:Mobile appATMsDigital paymentsCash handling

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website