Senior Software Engineer - Digital Marketing/Customer Experience (Berlin, Germany)

Sonova
Berlin
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 6+ yearsSkills: ["Collaboration","Troubleshooting","Business-minded","Code review","Continuous improvement"]

Design and build scalable backend applications, services, and integrations for customer-facing digital marketing and customer care platforms. Develop robust APIs using TypeScript and Node.js, and deliver cloud-native solutions on Google Cloud Platform. Implement and manage infrastructure with Terraform and best practices for reliability, performance, and CI/CD. Collaborate across product, design, engineering, and business stakeholders to improve customer experiences at global scale.

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FursaFursa
Sonova
Sonova
5 days ago

Senior Software Engineer - Digital Marketing/Customer Experience (Berlin, Germany)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Design and build scalable backend applications, services, and integrations for customer-facing digital marketing and customer care platforms. Develop robust APIs using TypeScript and Node.js, and deliver cloud-native solutions on Google Cloud Platform. Implement and manage infrastructure with Terraform and best practices for reliability, performance, and CI/CD. Collaborate across product, design, engineering, and business stakeholders to improve customer experiences at global scale.
Location: Berlin
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Design, build, and maintain scalable applications, services, and integrations
  • •Develop robust backend services and APIs using TypeScript and Node.js
  • •Contribute to cloud-native solutions running on Google Cloud Platform
  • •Implement and manage infrastructure using Terraform and infrastructure-as-code principles
  • •Troubleshoot complex technical issues and improve system reliability, performance, and automation for customer care processes

Pay and Benefits

Perks:Paid LeaveLearning BudgetGym MembershipRelocation

Key Requirements

  • •6+ years of professional software engineering experience
  • •Solid experience building backend services and APIs with TypeScript and Node.js
  • •Experience with cloud (GCP/AWS) and Infrastructure as Code, ideally Terraform
  • •Strong software architecture, code quality, testing, and CI/CD practices
  • •Agile development experience and a passion for high-quality digital products
Experience:6+ years
Skills:CollaborationTroubleshootingBusiness-mindedCode reviewContinuous improvement
Tech Stack:TypeScriptNode.jsGoogle Cloud PlatformGCPTerraformInfrastructure as CodeAPIsCI/CD

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website