Resales Specialist (Client Advisor) - Boston

RealReal
United States
Workplace: OnsiteFull timeUSD 21 - 25 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Relationship-building","Self-motivation","Attention to detail","Organizational skills","Adaptability"]

Drive retail revenue by proactively engaging clients on the floor, building and growing a personal book of business, and owning daily/weekly sales performance against KPIs. Provide a luxury, circular-economy customer experience through clienteling, journey curation, and product storytelling. Maintain boutique standards with efficient operations and opening/closing procedures, while using Salesforce and internal tools to track preferences and streamline the sales process.

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RealReal
RealReal
3 weeks ago

Resales Specialist (Client Advisor) - Boston

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Drive retail revenue by proactively engaging clients on the floor, building and growing a personal book of business, and owning daily/weekly sales performance against KPIs. Provide a luxury, circular-economy customer experience through clienteling, journey curation, and product storytelling. Maintain boutique standards with efficient operations and opening/closing procedures, while using Salesforce and internal tools to track preferences and streamline the sales process.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Proactively engage clients on the floor to exceed daily and monthly sales targets through suggestive selling.
  • •Manage and grow a personal book of business via daily client outreach to convert shoppers into loyal clients.
  • •Monitor and analyze individual sales performance, adjusting strategy to meet KPIs and changing business needs.
  • •Deliver an elevated luxury experience by curating customer journeys and providing product storytelling and styling advice.
  • •Maintain boutique standards through merchandise replenishment and execute opening/closing procedures, using Salesforce and internal tools to streamline the process.

Pay and Benefits

Salary: USD 21 - 25 hourly
Equity and Bonus:Equity
Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

  • •1+ year of experience in a metrics-based retail sales environment.
  • •Track record of meeting and exceeding individual sales goals and KPIs.
  • •A positive, professional demeanor and ability to represent a luxury brand with integrity.
  • •Self-motivated drive for daily proactive outreach to create sales opportunities.
  • •Proficiency (or ability to quickly become proficient) in Salesforce, Google Suite, and Mac iOS.
Experience:1+ yearsRetail
Skills:Relationship-buildingSelf-motivationAttention to detailOrganizational skillsAdaptability
Tech Stack:SalesforceGoogle SuiteMac iOS

Company Brief

RealReal
Operates an online luxury consignment marketplace for buying and selling authenticated pre-owned designer fashion, jewelry, watches, and home goods. It combines e-commerce with authentication, pricing, and logistics services for sellers and shoppers.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2011
Glassdoor
Glassdoor: 3.3
WebsiteLinkedInGlassdoor