Banking Operations Analyst

NTT
Noida
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3-5 yearsEducation: bachelorsSkills: ["Oral communication","Problem-solving","Attention to detail","Collaboration","Quality focus"]

Execute and monitor banking operations processes with a focus on KYC/AML/CDD expertise. Maintain required SLAs, perform quality audits, and troubleshoot deviations from standard practices. Collaborate with team members to resolve complex cases using process knowledge, and communicate job-specific information effectively. Participate in training programs and attend team meetings or customer calls as required, including flexibility for night shifts.

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FursaFursa
NTT
NTT
1 month ago

Banking Operations Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Execute and monitor banking operations processes with a focus on KYC/AML/CDD expertise. Maintain required SLAs, perform quality audits, and troubleshoot deviations from standard practices. Collaborate with team members to resolve complex cases using process knowledge, and communicate job-specific information effectively. Participate in training programs and attend team meetings or customer calls as required, including flexibility for night shifts.
Location: Noida
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Mid level

Key Responsibilities

  • •Maintain necessary SLAs and report out to the team manager regularly.
  • •Anticipate problems, recognize deviations from standard practices, and seek help to resolve complex issues.
  • •Follow technical protocols and general procedures guided by department objectives.
  • •Effectively communicate to coordinate job-specific information and collaborate with team members.
  • •Perform quality audits based on process requirements and adhere to project requirements and department objectives.

Key Requirements

  • •Graduate (any) with 3–5 years of work experience in an international BPO banking process.
  • •Excellent understanding of KYC/AML/CDD experience (SME knowledge).
  • •Strong understanding of KYC/AML concepts and processes.
  • •Flexible to work in night shifts.
  • •Excellent oral communication skills in English.
Experience:3-5 yearsInternational BPOBanking
Education:Bachelor's
Skills:Oral communicationProblem-solvingAttention to detailCollaborationQuality focus
Languages:English

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn