Premium Client Manager – UK Market

Axi
London
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Client-centric mindset","Communication","Interpersonal skills","Stakeholder management","Integrity"]

Own and grow relationships with Axi’s premium and high-value UK trading clients, delivering an exceptional, compliant client experience. In the Sales team, manage a key client portfolio, monitor trading and engagement activity, and drive retention, re-engagement, and sustainable commercial opportunities. Coordinate with internal stakeholders to support FCA-regulated CFD and financial spread betting clients, represent Axi at industry events, and maintain opportunity pipelines in the CRM system.

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FursaFursa
Axi
Axi
1 month ago

Premium Client Manager – UK Market

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Last checked: 3 hours agoStatus: Live

Job Summary

Own and grow relationships with Axi’s premium and high-value UK trading clients, delivering an exceptional, compliant client experience. In the Sales team, manage a key client portfolio, monitor trading and engagement activity, and drive retention, re-engagement, and sustainable commercial opportunities. Coordinate with internal stakeholders to support FCA-regulated CFD and financial spread betting clients, represent Axi at industry events, and maintain opportunity pipelines in the CRM system.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and maintain long-term relationships with premium and high-value clients across the UK market.
  • •Manage a portfolio of key clients, ensuring a high-quality, proactive, personalised client experience.
  • •Coordinate with internal stakeholders to provide timely, effective, and compliant support to clients.
  • •Monitor client engagement and trading activity to identify retention, re-engagement, and sustainable business growth opportunities.
  • •Maintain an accurate pipeline of opportunities and client interactions using the CRM system, and represent Axi at industry events and client meetings.
Travel: Low travel

Pay and Benefits

Perks:Health InsurancePaid LeaveLearning Budget

Key Requirements

  • •Minimum two years’ experience as a Premium Client Manager, Relationship Manager, Senior Sales, or similar client-facing role in an FCA-regulated CFD, financial spread betting, or online trading brokerage.
  • •Proven ability to manage, develop, and retain relationships with high-value, active, or VIP trading clients.
  • •Strong understanding of the UK regulated CFD, financial spread betting, and online trading market.
  • •Demonstrated communication, interpersonal, and stakeholder management skills with a client-centric, professional approach.
  • •Near-native or fluent English, with additional language skills desirable.
Experience:2+ yearsFintechCFDFinancial spread bettingOnline tradingBrokerage
Skills:Client-centric mindsetCommunicationInterpersonal skillsStakeholder managementIntegrity
Languages:English
Tech Stack:CRM

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Axi
Axi is an online forex and CFD broker offering trading platforms, market access, and execution services for retail and institutional clients. It provides MetaTrader platforms, competitive pricing, and risk management tools for currency and derivative trading.
Industry: Trading Platforms
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Sydney, Australia
Founded: 2007
Website