Project Manager, Service Delivery

CommandLink
United States
Workplace: RemoteFull timeUSD 60,000 - 90,000 annuallyFunction: Program & Project Management (PMO)Experience: 5+ yearsSkills: ["Communication","Project management","Customer communication","Coordination","Documentation"]

Own and manage the end-to-end delivery lifecycle for new business orders within the Service Delivery team. Coordinate with internal teams and contracted third parties to meet customer timelines, communicate consistently with customers, and oversee activities such as internet circuit ordering, Hosted VoIP projects, and number porting. Apply hands-on delivery experience and expertise in SD-WAN implementation and VoIP/porting to ensure high-quality outcomes.

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FursaFursa
CommandLink
CommandLink
8 hours ago

Project Manager, Service Delivery

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Own and manage the end-to-end delivery lifecycle for new business orders within the Service Delivery team. Coordinate with internal teams and contracted third parties to meet customer timelines, communicate consistently with customers, and oversee activities such as internet circuit ordering, Hosted VoIP projects, and number porting. Apply hands-on delivery experience and expertise in SD-WAN implementation and VoIP/porting to ensure high-quality outcomes.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Mid level

Key Responsibilities

  • •Own and manage the end-to-end delivery process for assigned customer orders.
  • •Coordinate with internal teams and contracted third parties to meet requirements and timelines.
  • •Provide regular, clear updates to customers throughout the delivery lifecycle.
  • •Handle ordering internet circuits, managing Hosted VoIP projects, and overseeing number porting processes.
  • •Document dependencies and priorities to support efficient project execution.

Pay and Benefits

Salary: USD 60,000 - 90,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveAnnual Bonus

Key Requirements

  • •Minimum 5 years of telecommunications industry experience.
  • •Minimum 5 years of experience in service delivery and/or project management.
  • •Hands-on experience with VoIP, SD-WAN implementation, and internet circuit ordering with carriers.
  • •Ability to clearly document dependencies and priorities.
  • •Ability to effectively manage third-party resources.
Experience:5+ yearsTelecommunications
Skills:CommunicationProject managementCustomer communicationCoordinationDocumentation
Tech Stack:SDWANVoIPInternet circuit orderingNumber portingCarriers

Company Brief

CommandLink
Provides secure cloud, managed IT, contact center, and cybersecurity solutions tailored for enterprises and government clients, delivering mission-critical communications, infrastructure, and support services to enable secure operations and customer engagement.
Industry: Telecommunications
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