Technical Account Manager

Wiz
Japan
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5-8 yearsEducation: bachelorsSkills: ["Problem-solving","Communication","Interpersonal skills","Customer empathy","Process improvement"]

Drive customer adoption and measurable value realization for Wiz’s largest strategic accounts. Serve as a trusted cloud and product security expert through onboarding and operationalization, acting as primary technical contact across email, Slack, and support tickets. Lead success plans, monitor customer health, and contribute to executive communications including QBRs. Partner with Product, Sales, Engineering, and Support while helping scale the TAM motion and mentor other TAMs.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Wiz
Wiz
2 months ago

Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Drive customer adoption and measurable value realization for Wiz’s largest strategic accounts. Serve as a trusted cloud and product security expert through onboarding and operationalization, acting as primary technical contact across email, Slack, and support tickets. Lead success plans, monitor customer health, and contribute to executive communications including QBRs. Partner with Product, Sales, Engineering, and Support while helping scale the TAM motion and mentor other TAMs.
Location: Japan
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Plan and execute strategies that drive customer adoption and use of the Wiz platform for large strategic customers.
  • •Guide customers through deployment, configuration, and operationalization of Wiz using cloud-security best practices.
  • •Act as primary technical contact for a book of customers, troubleshooting technical issues via email, Slack, and support tickets.
  • •Create and drive success plans with measurable goals, track value and customer health, and communicate progress/results in executive-friendly formats including QBRs.
  • •Advocate for customer needs internally by capturing feature requests/adoption blockers and partnering with Product and Engineering to prioritize solutions; help scale and mentor within the TAM organization.

Key Requirements

  • •5–8 years of experience in technical customer-facing roles, ideally supporting a cloud or cloud-security product.
  • •B.S. in Computer Science, Engineering, or similar field, or equivalent advanced experience.
  • •Expert understanding of cloud services and architecture of at least 2 CSPs (AWS/GCP/Azure/OCI), ideally with advanced CSP certifications.
  • •Deep familiarity with cloud-security best practices and advanced threat models, ideally with a security certification (e.g., CISSP, CCSP).
  • •Practical experience deploying and operationalizing containerization (Docker, Kubernetes) and DevOps technologies (CI/CD, version control, Infrastructure as Code).
Experience:5-8 yearsCloud securitySaaSCNAPP
Education:Bachelor's in Computer Science, Engineering
Skills:Problem-solvingCommunicationInterpersonal skillsCustomer empathyProcess improvement
Certifications:Certified Solutions Architect - ProfessionalCertified DevOps Engineer - ProfessionalCISSPCCSP
Languages:English
Tech Stack:AWSGCPAzureOCIDockerKubernetesCI/CDVersion Control SystemsInfrastructure as Code (IaC)LinuxWindowsCRMSlack

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Wiz
Provides cloud security platform that detects and prioritizes risks across cloud infrastructure, workloads, and identities, enabling organizations to proactively identify and remediate threats across multi-cloud environments.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: New York, United States
Founded: 2020
WebsiteLinkedIn