Wiz

2 weeks ago

Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Drive customer adoption and measurable value realization for Wiz’s largest strategic accounts. Serve as a trusted cloud and product security expert through onboarding and operationalization, acting as primary technical contact across email, Slack, and support tickets. Lead success plans, monitor customer health, and contribute to executive communications including QBRs. Partner with Product, Sales, Engineering, and Support while helping scale the TAM motion and mentor other TAMs.

Location: Japan

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Plan and execute strategies that drive customer adoption and use of the Wiz platform for large strategic customers.
•Guide customers through deployment, configuration, and operationalization of Wiz using cloud-security best practices.
•Act as primary technical contact for a book of customers, troubleshooting technical issues via email, Slack, and support tickets.
•Create and drive success plans with measurable goals, track value and customer health, and communicate progress/results in executive-friendly formats including QBRs.
•Advocate for customer needs internally by capturing feature requests/adoption blockers and partnering with Product and Engineering to prioritize solutions; help scale and mentor within the TAM organization.

Key Requirements

•5–8 years of experience in technical customer-facing roles, ideally supporting a cloud or cloud-security product.
•B.S. in Computer Science, Engineering, or similar field, or equivalent advanced experience.
•Expert understanding of cloud services and architecture of at least 2 CSPs (AWS/GCP/Azure/OCI), ideally with advanced CSP certifications.
•Deep familiarity with cloud-security best practices and advanced threat models, ideally with a security certification (e.g., CISSP, CCSP).
•Practical experience deploying and operationalizing containerization (Docker, Kubernetes) and DevOps technologies (CI/CD, version control, Infrastructure as Code).

Experience:5-8 yearsCloud securitySaaSCNAPP

Education:Bachelor's in Computer Science, Engineering

Skills:Problem-solvingCommunicationInterpersonal skillsCustomer empathyProcess improvement

Certifications:Certified Solutions Architect - ProfessionalCertified DevOps Engineer - ProfessionalCISSPCCSP

Languages:English

Tech Stack:AWSGCPAzureOCIDockerKubernetesCI/CDVersion Control SystemsInfrastructure as Code (IaC)LinuxWindowsCRMSlack

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Wiz

Provides cloud security platform that detects and prioritizes risks across cloud infrastructure, workloads, and identities, enabling organizations to proactively identify and remediate threats across multi-cloud environments.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: New York, United States

Founded: 2020

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Wiz