Senior Operations Manager, Account Operations

Commure
San Francisco
Workplace: RemoteFull timeUSD 100,000 - 160,000 annuallyFunction: Business OperationsExperience: 3-5 yearsSkills: ["Communication","Leadership","Problem-solving"]

Senior Account Operations Manager responsible for end-to-end Revenue-Cycle Management and cross-functional process optimization. Collaborates with Product, Engineering, Billing and Sales to define scalable workflows, own key metrics, onboard clients smoothly, and drive growth for high-revenue accounts. This remote-friendly role offers high visibility, rapid impact, and opportunities to scale operations as the business expands.

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Commure
Commure
3 months ago

Senior Operations Manager, Account Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 9 months ago

Job Summary

Senior Account Operations Manager responsible for end-to-end Revenue-Cycle Management and cross-functional process optimization. Collaborates with Product, Engineering, Billing and Sales to define scalable workflows, own key metrics, onboard clients smoothly, and drive growth for high-revenue accounts. This remote-friendly role offers high visibility, rapid impact, and opportunities to scale operations as the business expands.
Location: San Francisco
Workplace: Remote
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Manager level

Key Responsibilities

  • •Drive client growth through operational optimization and new growth initiatives
  • •Drive operational metrics (process throughput, defect rate, etc.)
  • •Develop and standardize internal processes, reporting, training and documentation as we scale our customer base by 5-10x over the coming 12 months
  • •Ensure the efficient and timely execution of all essential aspects of internal operations projects
  • •Engage in cross-functional collaboration with key internal stakeholders, including our Product, Engineering, Billing, Launcher, Account Management, and other Operations teams
Travel: Low travel

Pay and Benefits

Salary: USD 100,000 - 160,000 annually
Equity and Bonus:Equity

Key Requirements

  • •3-5 years of experience in consulting, investment banking, or operations at a fast-paced SaaS tech company
  • •Experience leading others in client-facing roles
  • •Comfortable working with data and proficiency in SQL + Excel
  • •Expertise in project management and deploying multiple projects in a fast-paced environment
  • •Travel 10-20% and ability to manage large accounts ($1.2-$1.5M ARR)
Experience:3-5 yearsSaaSOperationsConsultingInvestment banking
Skills:CommunicationLeadershipProblem-solving
Tech Stack:SQLExcel

Company Brief

Commure
Builds an AI-powered healthcare platform that automates clinical documentation, revenue cycle management, staff safety, and care coordination for hospitals and health systems, integrating with EHRs to reduce administrative burden and improve clinical and financial outcomes.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Mountain View, United States
Founded: 2017
Glassdoor
Glassdoor: 3.9
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