IT POS & Infrastructure Specialist (JP)

Avolta
Japan
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 2+ yearsEducation: bachelorsSkills: ["Customer service","Teamwork","Communication","Troubleshooting","Positive attitude"]

Provide IT infrastructure, POS, and end-user support for Avolta’s Japan operations, ensuring reliable and secure technology services for both store and corporate teams. You will implement and integrate POS systems for F&B outlets, manage office IT infrastructure and software (including licensing and updates), support help desk troubleshooting, and coordinate with regional/global IT teams and external vendors. The role also supports IT policies, disaster recovery planning, documentation, and compliance with global standards.

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FursaFursa
Avolta
Avolta
1 month ago

IT POS & Infrastructure Specialist (JP)

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Last checked: 6 hours agoStatus: Live

Job Summary

Provide IT infrastructure, POS, and end-user support for Avolta’s Japan operations, ensuring reliable and secure technology services for both store and corporate teams. You will implement and integrate POS systems for F&B outlets, manage office IT infrastructure and software (including licensing and updates), support help desk troubleshooting, and coordinate with regional/global IT teams and external vendors. The role also supports IT policies, disaster recovery planning, documentation, and compliance with global standards.
Location: Japan
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Implement and integrate POS systems for F&B outlets, ensuring reliable connectivity, data synchronization between store locations and back office, and security compliance.
  • •Implement, manage, and configure office IT infrastructure, including networks, internet connectivity, office applications, IP phone systems, and office equipment.
  • •Support help desk operations for back office and store locations with troubleshooting, user support, and maintenance for hardware, software, and connectivity issues.
  • •Oversee software management, including procurement, licensing, updates, and integration of core business applications such as HRIS.
  • •Implement global IT policies and disaster recovery plans, manage local IT assets, coordinate vendor and internal IT incident resolution, and maintain IT documentation and procedures.

Key Requirements

  • •Tertiary qualification in Computer Science, Information Systems, Information Technology, or a related discipline.
  • •Minimum 2 years of relevant experience in a technical support or IT infrastructure support role.
  • •Prior POS experience within retail or F&B environments is highly preferred.
  • •Customer-service oriented with a positive attitude and strong teamwork skills.
  • •Strong communication skills with fluency in Japanese and the ability to communicate effectively in English.
Experience:2+ years
Education:Bachelor's
Skills:Customer serviceTeamworkCommunicationTroubleshootingPositive attitude
Languages:JapaneseEnglish
Tech Stack:POSNetworksInternet connectivityIP phone systemsComputersPrintersPeripheralsHRISDisaster recovery

Company Brief

Avolta
Provides electrification and energy solutions including modular power systems, temporary and permanent electrical infrastructure, and related services to industrial, event, and commercial customers aiming to deliver reliable, flexible power deployment worldwide.
Industry: Energy Services
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