Senior Solution Architect (pre-sales)

Elastic
Tokyo
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsSkills: ["Continuous learning","Customer focus","Influencing","Relationship building","Communication"]

Serve as the technical point of contact for enterprise accounts, translating customer goals into Elastic value. Lead discovery through technical wins, deepen expertise in Elastic products and solutions to support sales meetings and events, and advise sales on positioning. Build value-based relationships, onboard and enable partners for sales cycles, and capture customer needs to inform enhancements to engineering and leadership teams.

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FursaFursa
Elastic
Elastic
1 day ago

Senior Solution Architect (pre-sales)

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Last checked: 9 hours agoStatus: Live

Job Summary

Serve as the technical point of contact for enterprise accounts, translating customer goals into Elastic value. Lead discovery through technical wins, deepen expertise in Elastic products and solutions to support sales meetings and events, and advise sales on positioning. Build value-based relationships, onboard and enable partners for sales cycles, and capture customer needs to inform enhancements to engineering and leadership teams.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as the commercial technical point of contact within accounts.
  • •Develop a deep understanding of customer goals and communicate how Elastic offerings address their needs.
  • •Create and own value-based relationships across organization levels.
  • •Participate in territory planning and execution from initial discovery through the technical win.
  • •Advise sales on positioning, onboard and enable partners, and communicate customer needs and gaps to engineering and leadership teams.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceParental Leave

Key Requirements

  • •Minimum 4 years of success in a technical pre-sales role, selling, demonstrating, and implementing technology to earn customer trust.
  • •Experience working in the enterprise sector and understanding how to navigate its unique challenges.
  • •Ability to articulate and sell the benefits of modern platforms, software, and technologies.
  • •Track record of successful customer relations, including designing architectures that helped meet goals, solve problems, or outpace competitors.
  • •Ability to influence others, including convincing teams of ideas, technologies, or architectural patterns.
Experience:4+ yearsEnterpriseTechnical pre-salesSearchAICloudSecurityObservability
Skills:Continuous learningCustomer focusInfluencingRelationship buildingCommunication
Tech Stack:Elastic StackElasticsearchSearchAICloud-based solutions

Company Brief

Elastic
Builds the Elastic Stack (Elasticsearch, Kibana, Beats, Logstash) and provides search, observability, and security solutions that enable organizations to search, analyze, and protect data in real time across applications, infrastructure, and enterprises.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 2012
WebsiteLinkedIn