Sonova

1 month ago

Global Digital Brand Manager (m/f/d) (Hannover, Germany)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Global role shaping the digital brand experience across website, CRM, app and other touchpoints. You’ll drive omnichannel journeys, set CRM standards, implement scalable governance, guide UX/UI, and translate insights into measurable business outcomes while collaborating with Brand Marketing, regional teams, Digital Operations, eCommerce and IT.

Location: Hannover

Workplace: Hybrid

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Sr. Manager level

Key Responsibilities

•Own and evolve the global digital brand experience across website, CRM, mobile app, and other consumer-facing digital touchpoints.
•Design and orchestrate seamless omnichannel consumer journeys, ensuring consistent experiences across brand, commerce, and engagement channels.
•Define CRM experience standards and support regional teams in delivering personalized, high-quality lifecycle communications and customer experiences.
•Establish digital brand governance, frameworks, templates, and scalable operating models that balance global consistency with local market flexibility.
•Drive UX/UI excellence across platforms by providing guidance on user journeys, interaction principles, accessibility, and customer-centric design.

Pay and Benefits

Perks:Remote Work

Key Requirements

•6–8+ years of experience in digital brand management, digital experience, CRM, customer journey management, UX/UI, or omnichannel marketing within an international consumer-focused organization.
•Proven success delivering global digital experiences that combine strong branding, localization, personalization, and commercial performance.
•Strong understanding of omnichannel consumer journeys, CRM ecosystems, customer lifecycle management, and digital engagement strategies.
•Experience developing scalable digital frameworks, governance models, design systems, or operating models for global organizations.
•Data-driven mindset with strong analytical skills and the ability to translate customer insights into impactful business decisions.

Experience:6-8 yearsDigital brand managementOmnichannelCRMUX/UIDigital experience

Skills:CommunicationStakeholder managementAnalytical thinkingTeam collaborationProject management

Languages:EnglishGerman

Tech Stack:CRMUXAnalyticsA/B testing

Company Brief

Sonova

Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.

Industry: Medical Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Stäfa, Switzerland

Founded: 1947

Website

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Sonova

1 month ago

Global Digital Brand Manager (m/f/d) (Hannover, Germany)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Hannover

Workplace: Hybrid

Employment Type: Full time

Job Function: Marketing & Growth

Seniority: Sr. Manager level

Key Responsibilities

•Own and evolve the global digital brand experience across website, CRM, mobile app, and other consumer-facing digital touchpoints.
•Design and orchestrate seamless omnichannel consumer journeys, ensuring consistent experiences across brand, commerce, and engagement channels.
•Define CRM experience standards and support regional teams in delivering personalized, high-quality lifecycle communications and customer experiences.
•Establish digital brand governance, frameworks, templates, and scalable operating models that balance global consistency with local market flexibility.
•Drive UX/UI excellence across platforms by providing guidance on user journeys, interaction principles, accessibility, and customer-centric design.

Pay and Benefits

Perks:Remote Work

Key Requirements

•6–8+ years of experience in digital brand management, digital experience, CRM, customer journey management, UX/UI, or omnichannel marketing within an international consumer-focused organization.
•Proven success delivering global digital experiences that combine strong branding, localization, personalization, and commercial performance.
•Strong understanding of omnichannel consumer journeys, CRM ecosystems, customer lifecycle management, and digital engagement strategies.
•Experience developing scalable digital frameworks, governance models, design systems, or operating models for global organizations.
•Data-driven mindset with strong analytical skills and the ability to translate customer insights into impactful business decisions.

Experience:6-8 yearsDigital brand managementOmnichannelCRMUX/UIDigital experience

Skills:CommunicationStakeholder managementAnalytical thinkingTeam collaborationProject management

Languages:EnglishGerman

Tech Stack:CRMUXAnalyticsA/B testing

Company Brief

Sonova

Industry: Medical Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Stäfa, Switzerland

Founded: 1947

Website