Lifecycle Services Manager

Emerson
San Diego
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 7+ yearsEducation: bachelorsSkills: []

Engineering leader responsible for Lifecyle Services delivery in the San Diego office, overseeing customer service, system upgrades, and project management to drive growth and customer satisfaction through a high-performing engineering team.

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Emerson
Emerson
2 months ago

Lifecycle Services Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live

Job Summary

Engineering leader responsible for Lifecyle Services delivery in the San Diego office, overseeing customer service, system upgrades, and project management to drive growth and customer satisfaction through a high-performing engineering team.
Location: San Diego
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead the engineering and administrative staff at the San Diego office, delivering lifecycle services including system problem resolution, field services, system startup coverage, upgrades, and small projects while driving business growth and customer satisfaction.
  • •Interface with key customer personnel to build relationships and maintain high levels of customer satisfaction through outstanding performance.
  • •Perform monthly project cost reviews and implement efficiency-improving procedures; review upgrade, project, and service proposals to ensure objectives are met.
  • •Support regional financial, efficiency, and quality objectives (sales volume, margin, customer satisfaction, timely shipments, startup and support services).
  • •Supervise and coordinate personnel, equipment, and financial resources to expand regional business volume and profitability.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid ParentalTime Off

Key Requirements

  • •Bachelor's degree in engineering or related technical field or equivalent experience
  • •7+ years of related experience
  • •Willing and able to travel up to 25%
  • •Legal authorization to work in the United States without sponsorship now or in the future
  • •Preferred: PE (Professional Engineer) or PMP; OV400 certification and prior Ovation and/or DCS experience; past experience as site manager or project manager
Experience:7+ yearsIndustrial automationControl systemsLifecycle Services
Education:Bachelor's
Certifications:OV400PEPMP

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Emerson
Global technology and engineering company providing automation solutions, commercial and residential products, and services across industrial, commercial, and consumer markets to improve operational performance and efficiency.
Industry: Industrial Automation
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: St. Louis, United States
Founded: 1890
WebsiteLinkedIn