Technical Professional Services - Advisor II

Fiserv
Texas
Workplace: RemoteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: associatesSkills: ["Client-facing communication","Requirements documentation","Process analysis","Problem diagnosis","Stakeholder coordination"]

Support lending implementations for DNA core processing by configuring workflows, evaluating client readiness, and documenting decisions and action items. Partner with clients, internal implementation teams, and product stakeholders to align system setup and training with DNA capabilities, including general ledger mapping and institution parameter configuration. Test new functionality, validate custom configurations, diagnose issues, and resolve service cases, escalating complex problems as needed with remote and on-site support while maintaining data integrity.

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FursaFursa
Fiserv
Fiserv
3 days ago

Technical Professional Services - Advisor II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Support lending implementations for DNA core processing by configuring workflows, evaluating client readiness, and documenting decisions and action items. Partner with clients, internal implementation teams, and product stakeholders to align system setup and training with DNA capabilities, including general ledger mapping and institution parameter configuration. Test new functionality, validate custom configurations, diagnose issues, and resolve service cases, escalating complex problems as needed with remote and on-site support while maintaining data integrity.
Location: Texas
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Configure and implement DNA core processing functionality for lending and related client workflows.
  • •Evaluate client readiness for conversion activities and document implementation decisions, requirements, and action items.
  • •Support client training, workflow assessments, and system setup to align operational processes with DNA capabilities.
  • •Map financial transactions to the general ledger and support configuration of institution parameters and system settings.
  • •Test new DNA product functionality, validate custom configurations, diagnose issues, and resolve assigned service cases while escalating complex problems as needed.
Travel: Medium travel

Pay and Benefits

Perks:Health Insurance401k MatchTuition AssistancePaid LeaveParental Leave

Key Requirements

  • •6+ years implementing core banking, lending, or financial services technology solutions in a banking, credit union, or professional services environment.
  • •6+ years working with DNA core processing (or comparable core implementation/account processing systems).
  • •6+ years supporting client-facing implementation, training, workflow analysis, or conversion activities with stakeholders.
  • •Experience using Microsoft Office tools to document requirements and track implementation activities.
  • •Associate's degree or higher in business, finance, information systems, or related field (or equivalent experience).
Experience:FintechLendingCore bankingBankingCredit unionsProfessional servicesClient implementations
Education:Associate's in business, finance, information systems, or a related field
Skills:Client-facing communicationRequirements documentationProcess analysisProblem diagnosisStakeholder coordination
Tech Stack:DNA core processingGeneral ledgerMicrosoft OfficeSQL

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn