2 days ago

Monetization Strategy and Operations - Operational Excellence (Third Party Associate)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Partner with Sales and CRM teams to optimize CRM-related business processes, keep teams aligned on new CRM capabilities, and lead process standardization across APAC and METAP markets. Provide first-line Sales enablement through help desk support, troubleshooting, help desk KPI monitoring, and SOP creation for self-service adoption. Perform business analytics and reporting with dashboard visualizations, delivering actionable insights while coordinating with cross-functional partners to drive continuous improvement.

Location: Singapore

Workplace: Onsite

Employment Type: Temporary · 12 months

Job Function: Strategy & Corporate Development

Seniority: Mid level

Key Responsibilities

•Partner with Sales and CRM teams to develop optimized CRM-related business processes.
•Stay current on CRM product/feature launches and ensure Sales teams are aligned.
•Lead independent process standardization projects across APAC and METAP markets using best practices to optimize workflows.
•Act as first-line support for Sales with prompt troubleshooting, help desk KPI monitoring, and recommendations for sales process improvements from help desk data.
•Conduct analytics and reporting, preparing management dashboards and coordinating with cross-functional teams to drive continuous improvement.

Key Requirements

•Bachelor’s degree in Accounting, Business Administration, Analytics, or related fields.
•3+ years of experience in a fast-paced environment with exposure to media/operations, digital advertising, business intelligence, revenue strategy/operations, audit, or related areas.
•Strong analytical skills and attention to detail.
•Ability to work comfortably with people and manage business operations processes.
•Proficiency with MS Office Suite (especially MS Excel and PowerPoint); BI system knowledge is a plus.

Experience:3+ yearsDigital advertisingBusiness intelligenceRevenue operationsMedia operations

Education:Bachelor's in Accounting, Business Administration, Analytics or related fields

Skills:Highly analyticalAttention to detailClient-focusedSelf-motivatedProactive

Tech Stack:MS Office SuiteMS ExcelPowerPointDashboard visualizationCRMHelp Desk

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

Monetization Strategy and Operations - Operational Excellence (Third Party Associate)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Onsite

Employment Type: Temporary · 12 months

Job Function: Strategy & Corporate Development

Seniority: Mid level

Key Responsibilities

•Partner with Sales and CRM teams to develop optimized CRM-related business processes.
•Stay current on CRM product/feature launches and ensure Sales teams are aligned.
•Lead independent process standardization projects across APAC and METAP markets using best practices to optimize workflows.
•Act as first-line support for Sales with prompt troubleshooting, help desk KPI monitoring, and recommendations for sales process improvements from help desk data.
•Conduct analytics and reporting, preparing management dashboards and coordinating with cross-functional teams to drive continuous improvement.

Key Requirements

•Bachelor’s degree in Accounting, Business Administration, Analytics, or related fields.
•3+ years of experience in a fast-paced environment with exposure to media/operations, digital advertising, business intelligence, revenue strategy/operations, audit, or related areas.
•Strong analytical skills and attention to detail.
•Ability to work comfortably with people and manage business operations processes.
•Proficiency with MS Office Suite (especially MS Excel and PowerPoint); BI system knowledge is a plus.

Experience:3+ yearsDigital advertisingBusiness intelligenceRevenue operationsMedia operations

Education:Bachelor's in Accounting, Business Administration, Analytics or related fields

Skills:Highly analyticalAttention to detailClient-focusedSelf-motivatedProactive

Tech Stack:MS Office SuiteMS ExcelPowerPointDashboard visualizationCRMHelp Desk

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn