Service Manager (Pump, Power & HVAC)

EquipmentShare
Illinois
Workplace: OnsiteFull timeUSD 75,000 - 105,000 annuallyFunction: Energy & Utilities OperationsEducation: high_schoolSkills: ["Interpersonal skills","Problem-solving","Customer service","Teamwork","Communication"]

Lead maintenance activities for EquipmentShare’s Advanced Solutions rental facility in O’Fallon, managing a team of heavy equipment maintenance technicians. Use the company’s T3 platform to create and monitor work orders, track service intervals, order parts, and diagnose issues using real-time data across equipment makes and models. Oversee repair scheduling, support and resolve customer inquiries, maintain equipment/service quality, and drive training, development, and a safe workplace.

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EquipmentShare
EquipmentShare
7 hours ago

Service Manager (Pump, Power & HVAC)

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Last checked: 5 hours agoStatus: Live

Job Summary

Lead maintenance activities for EquipmentShare’s Advanced Solutions rental facility in O’Fallon, managing a team of heavy equipment maintenance technicians. Use the company’s T3 platform to create and monitor work orders, track service intervals, order parts, and diagnose issues using real-time data across equipment makes and models. Oversee repair scheduling, support and resolve customer inquiries, maintain equipment/service quality, and drive training, development, and a safe workplace.
Location: Illinois
Workplace: Onsite
Employment Type: Full time
Job Function: Energy & Utilities Operations
Seniority: Manager level

Key Responsibilities

  • •Lead a team of heavy equipment maintenance technicians (mechanics) and supervise service personnel.
  • •Create, assign, and monitor work orders; track machine service intervals; order parts; diagnose issues using real-time data.
  • •Coordinate scheduling for repairs for customer and company-owned rental equipment.
  • •Maintain and nurture customer relationships and ensure customer satisfaction, including resolving inquiries, requests, complaints, or communications.
  • •Train and develop employees and maintain a safe work environment.

Pay and Benefits

Salary: USD 75,000 - 105,000 annually
Perks:Health InsuranceDentalVision401kPaid LeaveGym Membership

Key Requirements

  • •3 years of maintenance and service experience in the rental industry or a related construction field.
  • •Experience leading maintenance teams.
  • •Strong interpersonal and problem-solving skills, with superior customer service and communication (verbal and written).
  • •Adaptability to a fast-paced growing company, including quickly learning EquipmentShare products and services.
  • •Valid driver’s license with acceptable driving record (and must be able to meet physical requirements like lifting up to 50 pounds).
Experience:RentalConstruction
Education:High School
Skills:Interpersonal skillsProblem-solvingCustomer serviceTeamworkCommunication
Licenses:Valid driver's license
Languages:English
Tech Stack:T3 platformWork orders

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn