IT System & Support Specialist

Puma
Sweden
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Service minded","Problem solving","Ownership","Independent work","Collaboration"]

Join the Nordic IT team as a key partner for colleagues across the region. You’ll provide hands-on and remote IT support, troubleshoot and maintain hardware, software, networks, systems, and end-user devices, and manage onboarding, user access, and device lifecycle. You’ll also support offices, stores, and warehouses as needed, participate in IT projects, and help improve processes using new technology and AI—while ensuring IT solutions are secure and reliable.

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FursaFursa
Puma
Puma
1 day ago

IT System & Support Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Join the Nordic IT team as a key partner for colleagues across the region. You’ll provide hands-on and remote IT support, troubleshoot and maintain hardware, software, networks, systems, and end-user devices, and manage onboarding, user access, and device lifecycle. You’ll also support offices, stores, and warehouses as needed, participate in IT projects, and help improve processes using new technology and AI—while ensuring IT solutions are secure and reliable.
Location: Sweden
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Provide hands-on and remote IT support across the Nordic organization.
  • •Troubleshoot and maintain hardware, software, networks, systems, and end-user devices.
  • •Manage onboarding, user access, and equipment/device lifecycle.
  • •Support offices, stores, and warehouse environments when needed.
  • •Participate in IT projects, collaborate with stakeholders, and identify process improvements using new technology and AI.

Pay and Benefits

Perks:Product AllowanceEmployee DiscountHealth InsuranceMeal Allowance

Key Requirements

  • •Background in IT support, IT operations, or a similar technical role.
  • •Good knowledge of end-user hardware, software, networks, and IT infrastructure.
  • •Strong problem-solving skills to troubleshoot and resolve technical issues independently.
  • •Familiarity with user administration, access management, and device management.
  • •Fluent English; knowledge of Swedish or another Nordic language is an advantage.
Skills:Service mindedProblem solvingOwnershipIndependent workCollaboration
Languages:EnglishSwedish
Tech Stack:NetworksIT infrastructureUser access managementDevice managementAI

Company Brief

Puma
Global athletic and casual footwear, apparel, and accessories brand designing, developing, marketing and selling sports-inspired products for consumers and athletes worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1948
WebsiteLinkedIn