Account Coordinator - The Merch Collective

Sony Music
Nashville
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 1+ yearsSkills: ["Organization","Attention to detail","Communication","Collaboration","Adaptability"]

Support the execution of artist commerce initiatives across touring, e-commerce, retail, VIP, licensing, events, and pop-up activations. Partner with Account Managers to coordinate merchandising projects from concept to fulfillment by tracking deliverables, managing approvals and artwork routing, and ensuring launches are on schedule. Act as a cross-functional communication hub across creative, production, operations, finance, and fulfillment to deliver transparent, organized, high-quality customer experiences.

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FursaFursa
Sony Music
Sony Music
6 days ago

Account Coordinator - The Merch Collective

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Support the execution of artist commerce initiatives across touring, e-commerce, retail, VIP, licensing, events, and pop-up activations. Partner with Account Managers to coordinate merchandising projects from concept to fulfillment by tracking deliverables, managing approvals and artwork routing, and ensuring launches are on schedule. Act as a cross-functional communication hub across creative, production, operations, finance, and fulfillment to deliver transparent, organized, high-quality customer experiences.
Location: Nashville
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Support Client Relationships & Day-to-Day Account Management by partnering with Account Managers on communication, meeting coordination, follow-up, and execution across initiatives.
  • •Coordinate merchandise and commerce execution by tracking deliverables, assisting product launches, and helping initiatives move from concept through completion.
  • •Coordinate day-to-day workflow of merchandise projects, including product setup, approvals, artwork routing, placing orders, sample tracking, inventory coordination, and launch readiness.
  • •Maintain accurate documentation and ensure project details are organized and executed on schedule.
  • •Serve as a key coordination point across creative, production, finance, touring, e-commerce, retail, and external partners to track action items and onboarding of new clients.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife Insurance401k

Key Requirements

  • •1+ years of experience in merchandising, e-commerce, retail, marketing, project coordination, entertainment, or a related field, with an interest in artist commerce.
  • •Exceptional organization and detail orientation to manage multiple projects, timelines, and priorities accurately in a fast-paced environment.
  • •Strong communication skills and comfort collaborating cross-functionally, including proactive follow-up and asking questions.
  • •Proactive, adaptable, and solutions-oriented approach in a dynamic, ever-changing environment.
  • •Ability to work in ambiguity and manage shifting priorities and seasonal business fluctuations.
Experience:1+ yearsE-commerceRetailMarketingEntertainmentMerchandisingProject coordination
Skills:OrganizationAttention to detailCommunicationCollaborationAdaptability
Languages:English

Company Brief

Sony Music
Global recorded music company and artist services organization managing recording, publishing partnerships, and distribution for major and independent artists across diverse genres worldwide.
Industry: Music Industry
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: New York, United States
Founded: 1929
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