Citizens Teller - Part Time

Citizens Bank
Newark
Workplace: OnsitePart timeUSD 20.67 - 25.48 hourlyFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Communication","Listening","Problem-solving","Customer-centric","Multitasking"]

Welcome customers in branch lobbies and help them complete simple transactions using digital tools like the mobile app and ATMs. Provide personalized advice by identifying customer needs, answering questions, and offering solutions while following cash-handling procedures and applicable laws. Educate customers on Citizens products and benefits and connect them with Bankers for next steps. Ensure an exceptional, customer-centric experience while working branch hours.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Teller - Part Time

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Welcome customers in branch lobbies and help them complete simple transactions using digital tools like the mobile app and ATMs. Provide personalized advice by identifying customer needs, answering questions, and offering solutions while following cash-handling procedures and applicable laws. Educate customers on Citizens products and benefits and connect them with Bankers for next steps. Ensure an exceptional, customer-centric experience while working branch hours.
Location: Newark
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Greet customers in branch lobbies and assist with simple transactions.
  • •Demonstrate how to use Citizens’ mobile app and ATMs for transactions.
  • •Provide personalized advice, respond to questions/concerns, and follow cash-handling and regulatory procedures.
  • •Educate customers on Citizens products and benefits and recommend solutions that meet their needs.
  • •Connect customers to Bankers for next steps and support long-term relationships.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

  • •High school degree or GED.
  • •6 months experience processing transactions (cash and/or digital payments).
  • •1 year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills.
  • •Ability to identify customer needs and problem solve to provide solutions.
Education:High School
Skills:CommunicationListeningProblem-solvingCustomer-centricMultitasking
Tech Stack:Mobile appATMsDigital paymentsSmartphoneTabletDesktop computer

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website