Key Account Manager, Data Center

Eaton
Tokyo
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Persuasion","Negotiation","Communication","Leadership","Time management"]

Manage Eaton’s named colocation data center customers day to day, serving as the primary customer point of contact across all Eaton teams. Own current and future business growth for these accounts, including proactive meetings, issue resolution, and pipeline and forecast management for named accounts and EA Japan. Lead commercial and relationship efforts for RFP/RFT/RFI responses, escalate customer needs when required, and collaborate with applications engineering, bid management, and service teams for a seamless customer experience.

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Eaton
Eaton
1 day ago

Key Account Manager, Data Center

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Manage Eaton’s named colocation data center customers day to day, serving as the primary customer point of contact across all Eaton teams. Own current and future business growth for these accounts, including proactive meetings, issue resolution, and pipeline and forecast management for named accounts and EA Japan. Lead commercial and relationship efforts for RFP/RFT/RFI responses, escalate customer needs when required, and collaborate with applications engineering, bid management, and service teams for a seamless customer experience.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Provide day-to-day account management and business development for Eaton’s named colocation data center customers.
  • •Lead daily interactions with named accounts and serve as Eaton’s face to customer stakeholders.
  • •Proactively manage current and future business, including pipeline and forecast management for named accounts and EA Japan.
  • •Take the commercial and relationship lead in responding to RFP, RFT, and RFI opportunities.
  • •Collaborate with applications engineering, bid management, and service teams to ensure a seamless customer experience, while supporting Eaton’s Quality Management System (QMS) approach and continuous improvement.

Pay and Benefits

Perks:Health InsuranceRetirement SavingsWellness StipendLearning Budget

Key Requirements

  • •Degree in a technical or business field, and/or 7 years of equivalent experience in an equivalent role.
  • •Minimum 3 years managing regional accounts.
  • •Japanese native/fluent level and English business level.
  • •Strong working knowledge of forecast and pipeline management.
  • •Experience in RFP/RFT process and submittals.
Skills:PersuasionNegotiationCommunicationLeadershipTime management
Languages:JapaneseEnglish

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn