UK Ops & Programme Manager

Adaptyv
London
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityEducation: bachelorsSkills: ["Exceptional organisation","Clear communication","Stakeholder management","High ownership","Comfort with ambiguity"]

Own UK customer operations for Adaptyv’s London lab, from onboarding to experiment submission and delivery of results. Lead strategic programmes and partnerships by managing milestones, reporting, partner reviews, and operating cadence across stakeholders in the UK and Lausanne. Build the UK community through events and partnerships, support marketing/communications around the lab, and create lightweight operating systems that automate and continuously improve workflows.

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Adaptyv
Adaptyv
1 day ago

UK Ops & Programme Manager

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Last checked: 6 hours agoStatus: Live

Job Summary

Own UK customer operations for Adaptyv’s London lab, from onboarding to experiment submission and delivery of results. Lead strategic programmes and partnerships by managing milestones, reporting, partner reviews, and operating cadence across stakeholders in the UK and Lausanne. Build the UK community through events and partnerships, support marketing/communications around the lab, and create lightweight operating systems that automate and continuously improve workflows.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Manager level

Key Responsibilities

  • •Own UK customer operations, supporting customers from onboarding through experiment submission and delivery of results in coordination with Lausanne teams.
  • •Run strategic programmes and partnerships, owning milestones, reporting, partner reviews, deliverables, and operating cadence for UK collaborations.
  • •Build Adaptyv’s UK community presence by organising competitions, hackathons, meetups, workshops, and conference activities.
  • •Drive UK marketing and communications by coordinating announcements, event content, case studies, customer stories, and other awareness materials.
  • •Create lightweight processes and automate repetitive workflows to improve how customers, partners, and internal teams work together.

Key Requirements

  • •Have a life-sciences background; a degree in biology, biochemistry, bioengineering, or a related field is strongly preferred.
  • •Have a track record of running complex projects, such as from operations, programme management, partnerships, a startup, or a scientific organisation.
  • •Be exceptionally organised and able to manage customers, partners, deadlines, events, and internal stakeholders in parallel.
  • •Communicate clearly: write concise partner updates, run effective meetings, and represent Adaptyv confidently with customers and at events.
  • •Use AI as part of your work and be comfortable with tools like Claude Code and Adaptyv software for operations tasks.
Experience:BiotechLife sciencesOperationsPartnershipsStartups
Education:Bachelor's in biology, biochemistry, bioengineering (or related)
Skills:Exceptional organisationClear communicationStakeholder managementHigh ownershipComfort with ambiguity
Tech Stack:Claude CodeAIAPIsWorkflows

Company Brief

Adaptyv
Biotechnology company developing adaptive immunotherapy platforms and precision biologic treatments aimed at enhancing immune responses against disease. Focuses on engineering biologic solutions and translational research to accelerate therapeutic candidates from discovery to clinical development.
Industry: Biotech
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