Operations Clerk

Serco
Australia
Workplace: OnsiteFull timeFunction: OtherSkills: ["Communication","Attention to detail","Teamwork","Prioritisation","Relationship-building"]

Support the smooth operation of Clarence Correctional Centre through high-quality administration, reporting and stakeholder coordination. Manage sensitive information, coordinate complaints and investigations, and maintain critical records across multiple platforms while collaborating with multiple departments to ensure compliance and effective service delivery.

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Serco
Serco
2 months ago

Operations Clerk

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 50 minutes agoStatus: Closed

Job Summary

Support the smooth operation of Clarence Correctional Centre through high-quality administration, reporting and stakeholder coordination. Manage sensitive information, coordinate complaints and investigations, and maintain critical records across multiple platforms while collaborating with multiple departments to ensure compliance and effective service delivery.
Location: Australia
Workplace: Onsite
Employment Type: Full time

Key Responsibilities

  • •Managing complaints, requests and information enquiries from internal and external stakeholders.
  • •Coordinating investigations, evidence collection and administrative documentation.
  • •Maintaining accurate records, databases and reporting systems across multiple platforms.
  • •Supporting operational meetings, compliance processes and case management activities.
  • •Preparing reports, correspondence and responses for senior leaders and stakeholders.

Key Requirements

  • •Experience providing administrative support in a busy and complex environment.
  • •Strong written and verbal communication skills with excellent attention to detail.
  • •Advanced skills in Microsoft Office, particularly Excel, Word and Outlook.
  • •Experience maintaining confidential records, databases and reporting systems.
  • •Ability to prioritise competing tasks and meet deadlines with accuracy.
Experience:GovernmentCorrectionsJustice
Skills:CommunicationAttention to detailTeamworkPrioritisationRelationship-building
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft Outlook

Company Brief

Serco
Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Hook, United Kingdom
Founded: 1929
WebsiteLinkedIn