Head Waiter (QA)

Power International Holding
Qatar
Full timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Resilience","Leadership","Communication","Organizational skills","Problem-solving"]

Oversee front-of-house operations to deliver an exceptional guest dining experience. Supervise and train waitstaff, assign duties, and manage seating, reservations, and work schedules to ensure smooth service during peak times. Coordinate with kitchen and bar teams for accurate, timely food and drink delivery, handle guest inquiries and complaints diplomatically, and maintain clean dining areas. Manage upselling and cash handling, and complete reports and seating-chart updates to support restaurant operations.

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FursaFursa
Power International Holding
Power International Holding
3 days ago

Head Waiter (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Oversee front-of-house operations to deliver an exceptional guest dining experience. Supervise and train waitstaff, assign duties, and manage seating, reservations, and work schedules to ensure smooth service during peak times. Coordinate with kitchen and bar teams for accurate, timely food and drink delivery, handle guest inquiries and complaints diplomatically, and maintain clean dining areas. Manage upselling and cash handling, and complete reports and seating-chart updates to support restaurant operations.
Location: Qatar
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee waitstaff performance, assign duties, and ensure service standards are upheld.
  • •Provide exceptional guest service: greeting, seating support, and prompt handling of inquiries or concerns.
  • •Train new staff on service procedures, menu knowledge, and customer interaction.
  • •Create and manage work schedules to maintain coverage during peak hours and special events.
  • •Coordinate with kitchen and bar staff for accurate, timely food and drink delivery; address complaints and ensure dining areas stay clean and presentable.

Key Requirements

  • •Minimum 5 years working experience in front-of-house/restaurant service.
  • •3 years relevant working experience.
  • •Leadership and supervisory skills to oversee and motivate waitstaff.
  • •Strong communication skills to handle guest inquiries and complaints effectively.
  • •Diploma in Hotel and Restaurant Management or a food and beverage–related course.
Experience:5+ yearsGCC
Education:Certification / Diploma in Hotel and Restaurant Management or Food and Beverage related course
Skills:ResilienceLeadershipCommunicationOrganizational skillsProblem-solving
Tech Stack:AI

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website