E-Sales Agent - Mountain States Toyota

Engage inbound phone, internet, and chat inquiries for new and pre-owned vehicles, building rapport and delivering a premium customer experience. Use lead management tools and CRM software to manage guest engagement, provide accurate pricing and payment options, and generate sales and acquisition appointments. Stay current on inventory, finance, and incentive programs while meeting KPI targets and following required outreach cadence. Receive training in customer service, sales tactics, and objection handling.