Part Time Branch Ambassador, Brooklyn South

Discover Financial
United States
Workplace: OnsitePart timeUSD 51,542 - 54,600 annuallyFunction: Customer Support (Service Desk)Experience: 1+ yearsEducation: high_schoolSkills: ["Hospitality","Communication","Adaptability","Precision","Curiosity"]

Serve as the face of a community banking hub in Brooklyn, delivering high-accuracy cash transaction support while providing exceptional, hospitality-driven customer service. Help clients navigate digital banking tools (including mobile banking, remote deposit capture, and contactless payments), identify customer needs through active listening, and recommend the right solutions. Maintain compliance-first standards and provide coverage across nearby branches as schedules and staffing needs change.

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FursaFursa
Discover Financial
Discover Financial
1 day ago

Part Time Branch Ambassador, Brooklyn South

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Serve as the face of a community banking hub in Brooklyn, delivering high-accuracy cash transaction support while providing exceptional, hospitality-driven customer service. Help clients navigate digital banking tools (including mobile banking, remote deposit capture, and contactless payments), identify customer needs through active listening, and recommend the right solutions. Maintain compliance-first standards and provide coverage across nearby branches as schedules and staffing needs change.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Execute high-volume cash transactions with 100% accuracy and follow security, audit, BSA/AML, and federal regulatory standards
  • •Educate clients on using mobile banking, remote deposit capture, and contactless payments
  • •Listen to clients to identify personal or business goals and connect them with the right digital tools or banking solutions
  • •Greet customers and ensure a warm, community-focused experience in a high-volume branch environment
  • •Support surrounding branches as needed within a 50-mile radius and maintain regular, consistent attendance

Pay and Benefits

Salary: USD 51,542 - 54,600 annually
Perks:Health InsuranceDentalVisionPrescriptionsFlexible SpendingLife InsuranceDisability InsurancePaid LeaveEducation Assistance401kPaid ParentalChildcare

Key Requirements

  • •High School Diploma, GED, or equivalent certification
  • •At least 1 year of Retail, Sales, or Customer Service experience
  • •At least 6 months of cash handling experience
  • •Adapt to a fluid, customer-focused workspace and flexible scheduling (including weekends)
  • •Preferred: Associate’s degree, 2+ years customer-facing experience, and proficiency in G-Suite
Experience:1+ years
Education:High School
Skills:HospitalityCommunicationAdaptabilityPrecisionCuriosity
Tech Stack:G-SuiteMobile bankingRemote deposit captureContactless payments

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn