Delivery Hero

2 months ago

Q-commerce Specialties Account Manager (They/She/He)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Develop the Q Commerce Specialties vertical in Poland by building strong partner relationships with grocery stores, driving partner growth through data-driven analysis, promos, and strategic collaborations, and negotiating revenue improvements while translating partner feedback into product and ops improvements.

Location: Warsaw

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner meetings and business reviews).
•Be responsible for our partners’ business performance, analyze their main KPIs and ensure growth MoM. Track and report performance metrics, build plans to enhance them.
•Drive data-backed decision-making - investigate underperforming campaigns, identify sales trends, and recommend strategic improvements.
•Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (Average Order Value, Conversion Rate, cross selling and upselling).
•Improve Glovo’s revenue through commission renegotiation and translate partner feedback into product/marketing/operations improvements.

Pay and Benefits

Perks:Health InsuranceGlovo CreditMultisport CardRemote WorkParental LeaveExtra Holidays

Key Requirements

•2+ years of experience in Account Management and/or Business Consultancy, including outreach to partners, calls, and pitching solutions.
•Strategic thinking with a focus on helping partners grow.
•Strong analytical and problem-solving skills to tailor solutions to complex client needs.
•Excellent communication and negotiation skills to influence and build long-term relationships.
•Polish proficiency and very good command of English.

Experience:2+ yearsE-commerceDeliveryInternet

Skills:CommunicationNegotiationAnalytical thinkingProblem-solvingStrategic thinking

Languages:PolishEnglish

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

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Delivery Hero

2 months ago

Q-commerce Specialties Account Manager (They/She/He)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: Warsaw

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner meetings and business reviews).
•Be responsible for our partners’ business performance, analyze their main KPIs and ensure growth MoM. Track and report performance metrics, build plans to enhance them.
•Drive data-backed decision-making - investigate underperforming campaigns, identify sales trends, and recommend strategic improvements.
•Draw and execute plans, making your partners grow through promos negotiations, marketing activations and menu performance (Average Order Value, Conversion Rate, cross selling and upselling).
•Improve Glovo’s revenue through commission renegotiation and translate partner feedback into product/marketing/operations improvements.

Pay and Benefits

Perks:Health InsuranceGlovo CreditMultisport CardRemote WorkParental LeaveExtra Holidays

Key Requirements

•2+ years of experience in Account Management and/or Business Consultancy, including outreach to partners, calls, and pitching solutions.
•Strategic thinking with a focus on helping partners grow.
•Strong analytical and problem-solving skills to tailor solutions to complex client needs.
•Excellent communication and negotiation skills to influence and build long-term relationships.
•Polish proficiency and very good command of English.

Experience:2+ yearsE-commerceDeliveryInternet

Skills:CommunicationNegotiationAnalytical thinkingProblem-solvingStrategic thinking

Languages:PolishEnglish

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor