DocuSign

3 months ago

Partner Operations Program Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Subject-matter expert for partner technology, data analytics, and partner tools; owns key processes across the partner lifecycle, ensuring data quality and visibility into program and partner performance. Leads roadmap for the partner tech stack and analytics to support growth, partnering with cross-functional teams to design scalable processes, AI-driven automation, and governance that drives value and efficiency in a rapidly scaling organization.

Location: San Francisco, Chicago, Seattle

Workplace: Hybrid

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Lead and manage the operational strategy and roadmap for partner programs, partnerships, and business processes related to how partners engage, service, and build with Docusign, including identifying opportunities to embed AI-driven automation and insights into core partner workflows.
•Define the partner data model, governance, and data quality standards across CRM and related systems, ensuring data accuracy, completeness, and suitability for advanced analytics and AI/ML use cases.
•Aggregate, organize, and synthesize partner performance information, using AI-enabled insights to translate findings into actionable recommendations for leadership.
•Develop and launch new policies and processes; enable Partner teams and direct sales teams on partner mechanisms, processes, and workflows, ensuring compliance with Legal and Finance requirements.
•Architect and govern AI-driven support solutions in partnership with R&D teams; integrate AI tooling (LLM embeddings, RAG) into partner workflows and automation pipelines.

Pay and Benefits

Salary: USD 126,900 - 197,800 annually

Equity and Bonus:Equity

Perks:401kHealth InsurancePaid LeaveRsus

Key Requirements

•8+ years of relevant experience in a partner organization, GTM Operations, or Revenue Operations; proven track record in project/program management with quantifiable results

Experience:8+ yearsGTM OperationsRevenue OperationsPartnerships

Education:Bachelor's

Skills:CommunicationLeadershipProblem-solvingStakeholder managementProject management

Languages:English

Tech Stack:SalesforceTableauAIMLLLMRAGCRMData analytics

Company Brief

DocuSign

Provides a cloud-based electronic signature and intelligent agreement management platform that automates document workflows, identity verification, contract lifecycle management, and agreement analytics for enterprises and individuals worldwide.

Industry: LegalTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2003

Glassdoor: 3.6

Website LinkedIn Glassdoor

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DocuSign

3 months ago

Partner Operations Program Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: San Francisco, Chicago, Seattle

Workplace: Hybrid

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Lead and manage the operational strategy and roadmap for partner programs, partnerships, and business processes related to how partners engage, service, and build with Docusign, including identifying opportunities to embed AI-driven automation and insights into core partner workflows.
•Define the partner data model, governance, and data quality standards across CRM and related systems, ensuring data accuracy, completeness, and suitability for advanced analytics and AI/ML use cases.
•Aggregate, organize, and synthesize partner performance information, using AI-enabled insights to translate findings into actionable recommendations for leadership.
•Develop and launch new policies and processes; enable Partner teams and direct sales teams on partner mechanisms, processes, and workflows, ensuring compliance with Legal and Finance requirements.
•Architect and govern AI-driven support solutions in partnership with R&D teams; integrate AI tooling (LLM embeddings, RAG) into partner workflows and automation pipelines.

Pay and Benefits

Salary: USD 126,900 - 197,800 annually

Equity and Bonus:Equity

Perks:401kHealth InsurancePaid LeaveRsus

Key Requirements

•8+ years of relevant experience in a partner organization, GTM Operations, or Revenue Operations; proven track record in project/program management with quantifiable results

Experience:8+ yearsGTM OperationsRevenue OperationsPartnerships

Education:Bachelor's

Skills:CommunicationLeadershipProblem-solvingStakeholder managementProject management

Languages:English

Tech Stack:SalesforceTableauAIMLLLMRAGCRMData analytics

Company Brief

DocuSign

Industry: LegalTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2003

Glassdoor: 3.6

Website LinkedIn Glassdoor