Sales & Service Lead - Westport

Alo Yoga
United States
Workplace: OnsiteFull timeFunction: SalesExperience: 2+ yearsSkills: ["Communication","Leadership","Customer-service","Team-management"]

The Sales & Service Lead drives an elevated guest experience on the sales floor, delivering product education and building client relationships. They foster a service-led environment, coach team members, analyze performance, and collaborate with store leadership to meet engagement targets while maintaining staffing and operations to support growth in Westport.

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Alo Yoga
Alo Yoga
5 months ago

Sales & Service Lead - Westport

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Closed

Job Summary

The Sales & Service Lead drives an elevated guest experience on the sales floor, delivering product education and building client relationships. They foster a service-led environment, coach team members, analyze performance, and collaborate with store leadership to meet engagement targets while maintaining staffing and operations to support growth in Westport.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
  • •Continue to build the client relationship daily with our customers
  • •Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities
  • •Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
  • •Leads by example and inspires staff in daily operations and guest experience.

Pay and Benefits

Perks:401kHealth InsuranceDentalVisionEmployee DiscountClothing AllowanceFree YogaWellness Stipend

Key Requirements

  • •2+ years of work experience in a client-centric, sales environment
  • •Proven leadership capabilities including decision making and talent development
  • •Excellent interpersonal and written communication skills
  • •Ability to recruit, develop, and coach Sales & Service Associates and Cashiers
  • •Strong analytical mindset to analyze reports and drive growth opportunities
Experience:2+ yearsRetailFashionCustomer service
Skills:CommunicationLeadershipCustomer-serviceTeam-management
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn