Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Active listening","Interpersonal skills","Problem-solving","Relationship building","Adaptability"]

Coordinate equipment rentals at a facility in Allentown by responding to inbound leads and guiding customers through the rental process. Build and expand relationships with contractors and construction company principals, educate customers on cost-saving options, and maintain existing accounts to ensure high satisfaction. Resolve customer inquiries, requests, and complaints quickly, and help increase market share by developing new sales strategies and techniques.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
EquipmentShare
EquipmentShare
14 hours ago

Rental Coordinator

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Coordinate equipment rentals at a facility in Allentown by responding to inbound leads and guiding customers through the rental process. Build and expand relationships with contractors and construction company principals, educate customers on cost-saving options, and maintain existing accounts to ensure high satisfaction. Resolve customer inquiries, requests, and complaints quickly, and help increase market share by developing new sales strategies and techniques.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the equipment rental process
  • •Expand the customer base by building relationships with contractors and construction company principals and educating customers on how EquipmentShare helps
  • •Maintain and nurture existing customer relationships to ensure customers are 100% satisfied
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and communications
  • •Develop new sales strategies and techniques to increase market share and improve customer experience

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeavePaid HolidaysTool ReimbursementsBoot ReimbursementsGym MembershipWellness StipendVolunteer Time

Key Requirements

  • •High school diploma or equivalent
  • •Strong customer focus and active listening to solve customer problems
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process
  • •Strong interpersonal and problem-solving skills
  • •Ability to adapt to a fast pace and stay educated on the latest EquipmentShare products and services
Education:High School
Skills:Active listeningInterpersonal skillsProblem-solvingRelationship buildingAdaptability
Languages:English
Tech Stack:T3EquipmentShare

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn