Senior Analyst, Tech Center Operations

HSBC
Shanghai, Guangzhou
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsSkills: ["Interpersonal communication","Independent work","Analytical thinking","Customer focus","Working under pressure"]

Lead site operations management for the Shanghai office, ensuring seamless day-to-day services by partnering with facilities, security, and HR stakeholders. Manage meeting/training rooms, courier and locker services, inventory and store-room operations, and set procedures for site and inventory management. Support VIP visits, drive staff engagement, and coordinate non-tech vendor management while producing clear reporting and email/business writing updates in a fast-paced environment.

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FursaFursa
HSBC
HSBC
1 day ago

Senior Analyst, Tech Center Operations

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead site operations management for the Shanghai office, ensuring seamless day-to-day services by partnering with facilities, security, and HR stakeholders. Manage meeting/training rooms, courier and locker services, inventory and store-room operations, and set procedures for site and inventory management. Support VIP visits, drive staff engagement, and coordinate non-tech vendor management while producing clear reporting and email/business writing updates in a fast-paced environment.
Location: Shanghai, Guangzhou
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead site operations management in the Shanghai office, including support for VIP visits
  • •Build and maintain internal and external relationships, enhancing external relationships via industry events and exchanges
  • •Collaborate with facilities, security, and HR stakeholders to deliver seamless services to staff
  • •Manage site operations including meeting/training room management, courier and locker management, and inventory/store-room management
  • •Drive staff engagement and non-tech vendor management by devising and monitoring procedures and guidelines for site and inventory management

Key Requirements

  • •5+ years of working experience and strong interpersonal and communication skills, including proficient email communication and reporting
  • •Ability to work independently and collaborate with diverse teams
  • •Strong analytical and logical thinking with strong customer focus and commitment to delivery
  • •Proven ability to work in a fast-paced, high-pressure environment and deliver high-quality results under tight schedules
  • •Proficiency with MS Excel and MS PowerPoint, plus strong knowledge of HSBC project management
Experience:5+ yearsGlobal teams
Skills:Interpersonal communicationIndependent workAnalytical thinkingCustomer focusWorking under pressure
Tech Stack:MS ExcelMS PowerPoint

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn