Patient Care Coordinator-Lynchburg, VA

Sonova
United States
Workplace: OnsiteFull timeUSD 18.75+ hourlyFunction: Executive & General ManagementExperience: 2+ yearsEducation: high_schoolSkills: ["Professional verbal communication","Professional written communication","Relationship building","Customer service"]

Coordinate patient care within the clinic by greeting patients, placing outbound scheduling calls, and managing appointment workflows. Verify insurance benefits and authorization, collect and maintain patient intake forms and records, and provide first-level support such as check-in/out and payment processing. Handle ordering, repairs under supervision, inventory and supply requests, and prepare daily deposits and reports while supporting physicians, patients, and the onsite clinical team.

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FursaFursa
Sonova
Sonova
1 day ago

Patient Care Coordinator-Lynchburg, VA

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Coordinate patient care within the clinic by greeting patients, placing outbound scheduling calls, and managing appointment workflows. Verify insurance benefits and authorization, collect and maintain patient intake forms and records, and provide first-level support such as check-in/out and payment processing. Handle ordering, repairs under supervision, inventory and supply requests, and prepare daily deposits and reports while supporting physicians, patients, and the onsite clinical team.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Mid level

Key Responsibilities

  • •Greet patients and provide first-level support including answering questions, check-in/out, and payment processing.
  • •Place outbound calls to current and former patients to schedule follow-up tests, consultations, and weekly evaluations.
  • •Schedule/confirm appointments, collect intake forms, and maintain patient files and notes.
  • •Complete benefit checks and insurance authorization, and process patient orders and repairs under supervision.
  • •Manage inventory and supplies, support equipment/facility requests, and prepare bank deposits and daily reports to finance.

Pay and Benefits

Salary: USD 18.75 hourly
Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

  • •Previous customer service experience is required.
  • •2+ years in a health care environment is preferred.
  • •High school diploma or equivalent; associates degree preferred.
  • •Knowledge of HIPAA regulations.
  • •Experience with Microsoft Office and Outlook, with EMR/EHR experience a plus.
Experience:2+ yearsHealthcare
Education:High School
Skills:Professional verbal communicationProfessional written communicationRelationship buildingCustomer service
Tech Stack:Microsoft OfficeOutlookHIPAAEMREHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website