Sr. Field Performance Technician

Sunrun
Canada
Workplace: OnsiteFull timeUSD 29.05 - 38.73Function: Field Service, Maintenance & Skilled TradesExperience: 1-3 yearsEducation: high_schoolSkills: ["Customer service","Communication","Organizational skills","Time management","Problem-solving"]

Manage and schedule service and warranty work for residential solar and storage systems, working closely with customers and the Performance O&M field service team. Organize warranty/service schedules, allocate labor, lead meetings and training for field teams, support onboarding, and drive KPIs such as turnaround time and dispatch performance. Assist with inspections and site audits as assigned while maintaining safety, strong customer service, and technical proficiency with NEC and PV systems.

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Sunrun
Sunrun
3 weeks ago

Sr. Field Performance Technician

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Manage and schedule service and warranty work for residential solar and storage systems, working closely with customers and the Performance O&M field service team. Organize warranty/service schedules, allocate labor, lead meetings and training for field teams, support onboarding, and drive KPIs such as turnaround time and dispatch performance. Assist with inspections and site audits as assigned while maintaining safety, strong customer service, and technical proficiency with NEC and PV systems.
Location: Canada
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Organize, lead, and maintain the warranty and service schedule.
  • •Work with the Electrical Foreman, Construction Supervisor, and Branch Manager to allocate labor resources for service and warranty projects.
  • •Assist with training and development for Field Service Technicians and Field Communications Technicians, including onboarding and training new team members.
  • •Lead regular meetings to align and train the local field service team on best practices and safety.
  • •Exceed field performance KPIs (e.g., turnaround time, experience rating, dispatches) and assist with inspections and site audits when assigned.

Pay and Benefits

Salary: USD 29.05 - 38.73

Key Requirements

  • •1–3 years of previous field construction or solar experience.
  • •High school diploma is required.
  • •Ability to maintain a clean driving record, pass a driving background check, be 21 years of age, and hold a valid driver’s license.
  • •Knowledge of NEC and applicable codes/standards, with electrical/PV installation knowledge including interpreting single line drawings and understanding solar interconnection.
  • •Valid state or local Electrical Journeyman certification or license preferred (may be required depending on state).
Experience:1-3 yearsSolarField construction
Education:High School
Skills:Customer serviceCommunicationOrganizational skillsTime managementProblem-solving
Licenses:Driver’s license
Certifications:Electrical Journeyman
Tech Stack:NECPV systemsSingle line drawings

Company Brief

Sunrun
Provides residential solar, battery storage, and energy services that help homeowners generate and manage clean electricity. Sunrun designs, installs, finances, and maintains home solar systems and related products across the United States.
Industry: Solar Energy
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2007
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