Customer Success Manager, Business Banking & Money Movement
U.S. Bancorp
Minneapolis, Fargo, San Francisco, Denver, Columbus, Los Angeles
Workplace: HybridFull timeUSD 75,600 - 92,400 annuallyFunction: Customer Success & Account ManagementExperience: 1-4 yearsEducation: bachelorsSkills: ["Relationship management","Analytical thinking","Consultative selling","Presentation skills","Problem-solving","Critical-thinking","Organizational skills","Learning agility","Influence without authority","Collaboration","Client advocacy"]Serve as a relationship-driven Client Success Manager to drive client adoption, retention, and growth for Business Banking & Money Movement digital solutions. Build trusted advisor relationships, own the post-activation (Day 30+) lifecycle, monitor engagement and feature utilization, and run proactive outreach to prevent attrition. Partner with Sales, Product, Operations, and Banking to expand accounts, manage renewals, and share client insights to improve the customer experience.
