Airport Training Specialist

Qantas Airways
Perth
Workplace: OnsiteFull timeFunction: Education & TrainingSkills: ["Communication","Coaching","Mentoring","Stakeholder management","Independence"]

Deliver engaging training programs that build safe, consistent, and customer-focused airport operations across the Jetstar network. Facilitate onboarding, recurrent, compliance, and skills development, and support new airport start-ups and operational readiness activities. Coach and mentor frontline teams and leaders, identify capability gaps, and partner with Ground Service Providers and Above Wing stakeholders to maintain standards. Evaluate training effectiveness and drive continuous improvement while traveling across the network.

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Qantas Airways
Qantas Airways
2 days ago

Airport Training Specialist

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Deliver engaging training programs that build safe, consistent, and customer-focused airport operations across the Jetstar network. Facilitate onboarding, recurrent, compliance, and skills development, and support new airport start-ups and operational readiness activities. Coach and mentor frontline teams and leaders, identify capability gaps, and partner with Ground Service Providers and Above Wing stakeholders to maintain standards. Evaluate training effectiveness and drive continuous improvement while traveling across the network.
Location: Perth
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Education & Training
Seniority: Mid level

Key Responsibilities

  • •Deliver operational training programs across Jetstar’s airport network.
  • •Facilitate onboarding, recurrent, compliance, and skills development for frontline airport teams.
  • •Support new airport start-ups, operational readiness activities, and workforce mobilisation projects.
  • •Coach and mentor team members and operational leaders to strengthen capability and performance.
  • •Evaluate training effectiveness and implement continuous improvement initiatives, including support for training tied to operational changes and procedures.
Travel: Extensive travel

Pay and Benefits

Perks:Travel Allowance

Key Requirements

  • •Experience delivering operational training, facilitating workshops, or leading capability-building initiatives in an operational environment.
  • •A background in aviation, airport operations, customer service, or ground operations.
  • •Outstanding communication and presentation skills to engage diverse audiences.
  • •Demonstrated experience coaching, mentoring, and developing frontline employees.
  • •Strong stakeholder management skills and ability to work independently, adapt to priorities, and travel extensively.
Skills:CommunicationCoachingMentoringStakeholder managementIndependence
Certifications:Certificate IV in Training & Assessment (TAE)
Languages:English

Company Brief

Qantas Airways
Australia’s flag carrier providing domestic, international and freight air services, operating Qantas, Jetstar and QantasLink brands, plus a loyalty business (Qantas Frequent Flyer) and aviation services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Mascot, NSW, Australia
Founded: 1920
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