Field Service Technician - Winchester, VA

Motorola Solutions
West Virginia
Workplace: HybridFull timeUSD 70,000 - 85,000 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 5+ yearsEducation: high_schoolSkills: ["Self-management","Problem-solving","Customer focus","People skills","Team collaboration"]

Optimize, support, and troubleshoot mission-critical communications systems. Provide technical support for specialized systems and product applications, including provisioning infrastructure, performance optimization of RF and broadband architecture, and maintenance of server hardware/software. Maintain, test, and document systems, perform preventative maintenance with trend analysis, and deliver weekly activity reports. Collaborate with engineering, project management, and sales to meet customer expectations and solve problems quickly during stressful situations.

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Motorola Solutions
Motorola Solutions
1 month ago

Field Service Technician - Winchester, VA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 28 days agoStatus: Live

Job Summary

Optimize, support, and troubleshoot mission-critical communications systems. Provide technical support for specialized systems and product applications, including provisioning infrastructure, performance optimization of RF and broadband architecture, and maintenance of server hardware/software. Maintain, test, and document systems, perform preventative maintenance with trend analysis, and deliver weekly activity reports. Collaborate with engineering, project management, and sales to meet customer expectations and solve problems quickly during stressful situations.
Location: West Virginia
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Optimize and support complex communications systems, including troubleshooting software-driven electronics and provisioning communication infrastructure.
  • •Perform maintenance, optimization, testing, and documentation for complex communications systems, including weekly reporting of activities and accomplishments.
  • •Maintain and troubleshoot server hardware/OS and software infrastructure to resolve system/application issues.
  • •Conduct preventative maintenance routines with a focus on trend analysis and documentation of results to ensure proper system operation.
  • •Develop solutions to difficult technical problems during maintenance, upgrades, or support issues and partner with engineering, project management, and sales teams.
Travel: Low travel

Pay and Benefits

Salary: USD 70,000 - 85,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kAnnual BonusPaid HolidaysEquityParental Leave

Key Requirements

  • •High School Diploma/GED or 5+ years of field service experience in areas such as LMR, IT, radio, RF systems, wired/wireless communications, networking equipment, military, or public safety.
  • •5+ years experience in roles such as Electronics Technician, System Technologist, System Manager, or Field Service.
  • •Experience with ASTRO P25 systems.
  • •Strong knowledge of wired communications (LAN/WAN) and networking equipment (cabling, routers, switches, firewalls, bridges) including packet switching.
  • •Experience with RF systems (transmitters, receivers, antenna networks) and LMR/RF interfaces/dedicated data circuits; must have legal work authorization in the U.S. indefinitely.
Experience:5+ years
Education:High School
Skills:Self-managementProblem-solvingCustomer focusPeople skillsTeam collaboration
Tech Stack:ASTRO P25P25RF systemsRF interfacesTransmittersReceiversAntenna networksWired communicationsLANWANLocal area networksWide-area networksPacket switchingTelephonyDedicated data circuitsLMRRoutersSwitchesFirewallsBridges

Eligibility

Nationality:US National
Work Authorization:Authorization required. Sponsorship not provided.
Security Clearance:CJIS

Company Brief

Motorola Solutions
Provides mission-critical communications products and services, including radios, software, video security, and command center solutions for public safety, government, and enterprise customers worldwide.
Industry: Surveillance & Security Hardware
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Chicago, United States
Founded: 1928
Glassdoor
Glassdoor: 3.7
WebsiteLinkedIn