Customer Assistant (Christmas)

Waitrose & Partners
Oxford
Workplace: OnsiteTemporaryGBP 13.91+ hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer focus","Flexibility","Team support"]

Deliver outstanding customer service in the John Lewis shop in Oxford, helping create memorable in-store experiences. Drive sales using product knowledge and sales training, support shop standards through displays, stock availability, and cleanliness, and flex across the store for till support, replenishment, and price ticketing. Identify improvements, help protect profits with accurate stock counts, and provide a welcoming, customer-focused experience throughout the journey.

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Waitrose & Partners
Waitrose & Partners
1 day ago

Customer Assistant (Christmas)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Deliver outstanding customer service in the John Lewis shop in Oxford, helping create memorable in-store experiences. Drive sales using product knowledge and sales training, support shop standards through displays, stock availability, and cleanliness, and flex across the store for till support, replenishment, and price ticketing. Identify improvements, help protect profits with accurate stock counts, and provide a welcoming, customer-focused experience throughout the journey.
Location: Oxford
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Deliver engaging, inspirational customer service at every stage of the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Maintain shop standards including displays, stock availability, and general cleanliness.
  • •Support the wider team with tasks such as till support, stock replenishment, and price ticketing.
  • •Identify areas for improvement and help protect profits with accurate stock counts.

Pay and Benefits

Salary: GBP 13.91 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Put the customer at the heart of everything you do, proactively acknowledging and resolving queries.
  • •Work flexibly across the shop to support the wider team (e.g., till support, stock replenishment, price ticketing, shop-keeping).
  • •Experience in a customer-facing role is welcomed but not essential (training provided).
Skills:CommunicationCustomer focusFlexibilityTeam support

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn