Part Time Universal Banker - 20 hours - Goldsboro Main

Truist Financial
North Carolina
Workplace: OnsitePart timeFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Interpersonal communication","Customer service","Multi-tasking"]

Provide timely, accurate client transaction support while delivering a high-quality customer experience. Serve as a secondary contact for new account openings and help resolve issues, educating clients on digital self-service options like ATMs, Online, and Mobile banking. Cross-trained to support sales and service, including outbound calling to identify opportunities and support Integrated Relationship Management (IRM) activities, while adhering to risk and internal control procedures.

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Truist Financial
Truist Financial
1 month ago

Part Time Universal Banker - 20 hours - Goldsboro Main

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 days agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide timely, accurate client transaction support while delivering a high-quality customer experience. Serve as a secondary contact for new account openings and help resolve issues, educating clients on digital self-service options like ATMs, Online, and Mobile banking. Cross-trained to support sales and service, including outbound calling to identify opportunities and support Integrated Relationship Management (IRM) activities, while adhering to risk and internal control procedures.
Location: North Carolina
Workplace: Onsite
Employment Type: Part time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Complete complex and standardized client transactions accurately while maintaining proper handling of money and accurate records.
  • •Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking.
  • •Support sales and service outreach through outbound calls, identifying client needs/offers, and referring to specialists when needed.
  • •Apply Integrated Relationship Management (IRM) principles to deliver Truist expertise and solutions to clients’ unique needs.
  • •Follow internal controls, operational procedures, and risk management policies; participate in branch leadership routines and ongoing training.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVisionLife Insurance401kPaid Holidays

Key Requirements

  • •High school diploma or equivalent education.
  • •Two years of teller or cash handling or client service experience.
  • •Six months of client relationship building or sales experience.
  • •Excellent interpersonal and communication skills for interacting with clients and prospects.
  • •Ability to master PC keyboard/software skills and basic computer applications (e.g., Microsoft Office).
Experience:BankingFinancial services
Education:High School
Skills:Interpersonal communicationCustomer serviceMulti-tasking
Languages:English
Tech Stack:Microsoft OfficeATMsOnline bankingMobile bankingPC keyboard

Company Brief

Truist Financial
Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Charlotte, United States
Founded: 2019
WebsiteLinkedIn