Customer Specialist - Part Time

CarMax
United States
Workplace: OnsitePart timeUSD 15.5 - 32.4 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Relationship building","Integrity","Teamwork","Attention to detail"]

Support customers throughout buying, selling, and servicing vehicles by guiding them through sales, appraisals, test drives, and financing applications. You’ll perform vehicle condition and cosmetic inspections, help manage inventory processes, and handle key administrative tasks like paperwork, auditing documents, and payment management. Coordinate service appointments and review repair order invoices while following CarMax EH&S requirements and maintaining a clean, customer-focused work area.

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FursaFursa
CarMax
CarMax
2 months ago

Customer Specialist - Part Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Support customers throughout buying, selling, and servicing vehicles by guiding them through sales, appraisals, test drives, and financing applications. You’ll perform vehicle condition and cosmetic inspections, help manage inventory processes, and handle key administrative tasks like paperwork, auditing documents, and payment management. Coordinate service appointments and review repair order invoices while following CarMax EH&S requirements and maintaining a clean, customer-focused work area.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Deliver exceptional customer service across sales, appraisals, test drives, and financing applications.
  • •Conduct accurate vehicle condition assessments and communicate findings to Buyers.
  • •Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
  • •Perform cosmetic inspections to meet CarMax Quality Standards.
  • •Coordinate service appointments and review repair order invoices for accuracy while maintaining EH&S requirements.

Pay and Benefits

Salary: USD 15.5 - 32.4 hourly
Perks:Sick TimePaid LeaveFloating Holiday

Key Requirements

  • •Strong communication skills representing CarMax and its products.
  • •Build lasting relationships and create win-win solutions for customers.
  • •Demonstrate integrity, respect, and teamwork in a fast-paced environment.
  • •Manage multiple tasks with attention to detail and meet deadlines.
  • •High School Diploma or equivalent, a valid driver’s license, and ability to lift up to 25 lbs.
Experience:Retail
Education:High School
Skills:CommunicationRelationship buildingIntegrityTeamworkAttention to detail
Licenses:Driver’s license
Tech Stack:Microsoft Office (Word)Microsoft Office (Excel)Microsoft Office (PowerPoint)

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn