Netflix

3 months ago

Manager, Client Services - Fort Monmouth

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Oversee day-to-day operational needs for productions at Netflix Studios Fort Monmouth, serving as the main point of contact to ensure production and customer service excellence. Lead onboarding/offboarding coordination, align activities with Production Services and cross-functional teams, and manage ancillary billing via Xytech/Media Pulse. Coordinate move-ins/move-outs, support on-site events and client tours, and lead client appreciation initiatives while handling urgent after-hours matters.

Location: New Jersey

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Serve as the main point of contact for day-to-day operational needs of productions, ensuring operational and customer service excellence.
•Facilitate onboarding and offboarding for productions to ensure a smooth and efficient experience.
•Collaborate with Production Services and cross-functional teams to align production activities and ensure cohesive operations.
•Support ancillary billing operations using Xytech/Media Pulse for accurate and timely processing.
•Coordinate production move-ins/move-outs, oversee ancillary production needs, and provide logistical support for on-site events and client/production tours.

Pay and Benefits

Salary: USD 181,000 - 323,000 annually

Equity and Bonus:Equity

Perks:Health Insurance401kEquityDisability ProgramsLife InsurancePaid LeaveFlexible SpendingRetirement

Key Requirements

•Minimum 5 years in entertainment-specific campus operations.
•Demonstrated ability to handle confidential information with discretion and integrity.
•Strong organizational skills to prioritize tasks and manage time effectively, especially under pressure.
•Excellent multitasking ability and meeting tight deadlines.
•Exceptional written and verbal communication skills with the ability to build and maintain strong relationships with internal and external stakeholders.

Experience:5+ yearsEntertainment

Skills:OrganizationMultitaskingCommunicationRelationship-buildingProblem-solvingSelf-motivatedProactiveSound judgment

Tech Stack:XytechMedia PulseGoogle WorkspaceDocsSheetsGmailDriveMicrosoft WordExcelAirTable

Company Brief

Netflix

Global subscription streaming service that produces and distributes movies, TV series, and games across multiple devices, operating worldwide with extensive original content and localized offerings.

Industry: Streaming Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Los Gatos, United States

Founded: 1997

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Netflix

3 months ago

Manager, Client Services - Fort Monmouth

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: New Jersey

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Serve as the main point of contact for day-to-day operational needs of productions, ensuring operational and customer service excellence.
•Facilitate onboarding and offboarding for productions to ensure a smooth and efficient experience.
•Collaborate with Production Services and cross-functional teams to align production activities and ensure cohesive operations.
•Support ancillary billing operations using Xytech/Media Pulse for accurate and timely processing.
•Coordinate production move-ins/move-outs, oversee ancillary production needs, and provide logistical support for on-site events and client/production tours.

Pay and Benefits

Salary: USD 181,000 - 323,000 annually

Equity and Bonus:Equity

Perks:Health Insurance401kEquityDisability ProgramsLife InsurancePaid LeaveFlexible SpendingRetirement

Key Requirements

•Minimum 5 years in entertainment-specific campus operations.
•Demonstrated ability to handle confidential information with discretion and integrity.
•Strong organizational skills to prioritize tasks and manage time effectively, especially under pressure.
•Excellent multitasking ability and meeting tight deadlines.
•Exceptional written and verbal communication skills with the ability to build and maintain strong relationships with internal and external stakeholders.

Experience:5+ yearsEntertainment

Skills:OrganizationMultitaskingCommunicationRelationship-buildingProblem-solvingSelf-motivatedProactiveSound judgment

Tech Stack:XytechMedia PulseGoogle WorkspaceDocsSheetsGmailDriveMicrosoft WordExcelAirTable

Company Brief

Netflix

Global subscription streaming service that produces and distributes movies, TV series, and games across multiple devices, operating worldwide with extensive original content and localized offerings.

Industry: Streaming Platforms

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Los Gatos, United States

Founded: 1997

Glassdoor: 4.1

Website LinkedIn Glassdoor