Account Manager - Dutch speaking

Algolia
Paris, London
Workplace: HybridFull timeEUR 127,000 - 160,000 annuallyFunction: Customer Success & Account ManagementSkills: ["Customer-first","Relationship-building","Consultative approach","Collaboration","Problem-solving"]

Own and grow a portfolio of existing commercial customers, driving retention and expansion across their install base. Build trust-based relationships with key stakeholders, develop account plans, and lead renewals, pricing, and upsell/cross-sell conversations. Partner with Customer Success, Renewal Account Executives, and Customer Success Engineers to ensure customers realize measurable value, monitor account health to mitigate churn, and maintain accurate forecasting.

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FursaFursa
Algolia
Algolia
4 days ago

Account Manager - Dutch speaking

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Last checked: 8 hours agoStatus: Live

Job Summary

Own and grow a portfolio of existing commercial customers, driving retention and expansion across their install base. Build trust-based relationships with key stakeholders, develop account plans, and lead renewals, pricing, and upsell/cross-sell conversations. Partner with Customer Success, Renewal Account Executives, and Customer Success Engineers to ensure customers realize measurable value, monitor account health to mitigate churn, and maintain accurate forecasting.
Location: Paris, London
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own and manage a portfolio of existing commercial customers to retain and grow recurring revenue
  • •Develop account plans by understanding customer objectives, use cases, and success criteria to identify expansion opportunities
  • •Serve as the primary commercial point of contact, building trust-based relationships with stakeholders and decision-makers
  • •Lead commercial conversations including renewals, pricing discussions, and expansion opportunities
  • •Monitor account health and usage signals to identify risks early, prevent churn, and maintain forecasting and pipeline management

Pay and Benefits

Salary: EUR 127,000 - 160,000 annually

Key Requirements

  • •4+ years in a B2B SaaS sales or account management role focused on ownership of renewals and expansion revenue
  • •Fluent in Dutch and English
  • •Experience managing and growing a book of business (account management, customer growth, renewals, or account executive roles with install base focus)
  • •Proven ability to identify and close expansion opportunities within existing accounts
  • •Strong collaboration skills to engage cross-functional partners and solve customer challenges
Experience:B2B SaaSECommerceDeveloper-focused productsUsage-based business models
Skills:Customer-firstRelationship-buildingConsultative approachCollaborationProblem-solving
Languages:DutchEnglish

Company Brief

Algolia
Provides a hosted search and discovery API that enables developers and product teams to build fast, relevant search and discovery experiences across websites and applications with features like instant search, personalization, and analytics.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2012
WebsiteLinkedIn